Implementation Support Analyst

Implementation Support Analyst Company: New Age Industrial Department: Project Controls Reports To: Senior Project Controls Manager Type: Full-Time | Non-Exempt Role Overview: We’re looking for an organized, detail-oriented Implementation Support Analyst to help support the rollout, setup, and day-to-day improvement of key business systems across the company. This role is especially focused on NetSuite consolidation, project tracking, process documentation, and helping ensure we stay aligned with internal compliance needs. If you enjoy keeping projects moving, supporting multiple teams, and turning “messy” processes into clean workflows — this one’s for you. What You’ll Do: System & Implementation Support: Support implementation and maintenance of business tools like Avalara, DocuSign, Expensify, FISPAN, Flexspring, FSM, WMS, Quantify, Square, and others. Assist with NetSuite-related projects including consolidation efforts, ADP uploads, inventory standardization, and multi-entity billing setups. Perform routine NetSuite administration, including data imports and building Saved Searches/Reports. Project & Workflow Management: Track project tasks, deadlines, and action items using ClickUp (including cleanup and organization). Help create clear process flows and workflow documentation to support improvements and consistency. Maintain and improve shared documentation and internal communication tools (including SharePoint). Compliance & Admin Support: Monitor legal inboxes, assist with contract distribution, and support contract routing/approval processes. Help track business licensing and Certificate of Insurance (COI/CTC) expirations to support compliance. Coordinate scheduling by gathering availability and organizing calls/meetings across teams and external partners . Support cross-functional coordination with subsidiaries to gather required documentation. Other: Assist with payroll/per diem data entry and template upkeep as needed. Take on other support tasks and priorities assigned by management. What We’re Looking For: Minimum Qualifications: Associate degree, relevant certification, or equivalent practical experience in accounting, finance, business operations, information systems, or related field. Strong Excel skills (data mapping, analysis, templates). Highly organized, proactive, and able to manage multiple tasks at once. Comfortable working independently and keeping work moving with minimal supervision. Preferred Qualifications: Familiarity with ClickUp or similar project/task tracking tools. Experience supporting software implementations (nice to have). Working knowledge of NetSuite or another ERP system (Oracle, SAP, etc.), especially in accounting-related functions. Physical Requirements: Ability to work at a computer for long periods. Ability to operate standard office equipment (computer, phone, mobile devices). Occasional lifting/carrying up to 30 pounds. If this sounds like a great fit, apply today!