Restoration Crew Chief

Lead the Team That Turns Disaster into Relief – Restoration Crew Chief WantedRestoration Crew ChiefSERVPRO of AshevilleAsheville, NC area | Full-time | Field-based (local jobs + occasional out-of-town travel)Love taking charge and actually helping people when they need it most?When a home or business is hit by fire, water, mold, or storm damage, everything feels overwhelming. You're the person who walks in, takes control, leads the crew, and guides the customer from chaos to "it's like it never even happened."This isn't just cleanup—it's leadership with real purpose. Every job you finish changes someone's life for the better.Why people stay and grow hereYou run the show on-site: make decisions, direct the crew, and see projects through start to finishYou're the calm, trusted face of SERVPRO during people's most stressful momentsTight-knit team that actually supports each other and celebrates winsClear growth path — many of our Production Managers and leaders started right here as Crew ChiefsPaid training + industry certifications (IICRC and more) — we invest in your futureReal benefits that matter:Health insurance discounts (if you qualify for special enrollment)Paid time off (PTO) that starts accruing right awayOvertime opportunities on larger lossesTools, PPE, and company vehicle provided for workA company that truly respects the hard, hands-on work you do$500 Sign-On Bonus after 180 days of Full Time employmentWhat your days look likeMeet the customer, set expectations, and build trust right awayPlan the job with the team, assign tasks, and keep quality and safety firstOversee drying, demolition, cleaning, content pack-out—whatever the loss requiresKeep the customer updated so they always feel taken care ofDocument the job thoroughly and manage materials/equipment responsiblyFinish strong, leave the site clean, and help people get their lives backYou'll thrive here if youNaturally step up to lead and guide a crewStay calm and professional even in emotional or high-pressure situationsEnjoy hands-on, physical work and don't mind variety (every job is different)Communicate clearly with customers, technicians, and the officeTake pride in doing things the right way — every timeWhat we needExperience in restoration, water/fire mitigation, construction, or related fields is a big plus (but we train motivated people)Valid driver's license and clean driving recordAbility to regularly lift 50 lbs (occasionally more with assistance)Comfort working in tight spaces, at heights, and in all kinds of conditionsBasic computer/tablet skills and comfortable with measurements/mathHigh school diploma or GEDWilling to travel locally or occasionally out of state for bigger lossesAble to pass a background checkEven better if you bringAny IICRC certifications (WRT, ASD, FSRT, etc.)Prior crew lead, foreman, or supervisory experienceFamiliarity with drying equipment, moisture meters, or restoration processesReady to lead a crew that makes a real difference every day?Ready to lead a crew that makes a real difference every day? All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. Each SERVPRO Franchise is Independently Owned and Operated.At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.