Customer Account Specialist

Customer Account SpecialistLocation: Chandler, AZSchedule: Full-Time | Monday-FridayPay: $25-27/hour (DOE)Who We AreWe are a global supplier and solutions provider supporting customers that operate in highly regulated, critically clean, and controlled environments. Our team partners with large multinational manufacturers across advanced technology, life sciences, and medical sectors, delivering precision, reliability, and exceptional service. This role offers long-term stability, professional growth, and the opportunity to work with high-profile customers in a fast-paced environment.What You'll DoBuild and maintain strong working relationships with new and existing customersHandle customer inquiries via phone and email with professionalism and urgencyProcess customer requests and purchase orders accurately within internal systemsEnsure a consistently high level of customer service at every touchpointCoordinate with internal teams to resolve issues, meet deadlines, and fulfill ordersPerform order entry, order management, stock reporting, and data input across inventory systemsCompile, analyze, and communicate reports to customers as neededManage and communicate lead times with customers and internal stakeholdersPartner with warehouse teams on standard, urgent, and special orders, including kitting or assemblyIdentify, document, and elevate service, inventory, or process issues when appropriateDevelop a strong understanding of product offerings, applications, and customer environmentsSupport client-facing colleagues with information and administrative assistance to ensure seamless service deliveryWhat's In It for YouCompetitive hourly payStable, full-time positionOpportunity to work with global, high-profile customersCollaborative and professional team environmentGrowth and advancement opportunitiesBenefits available (medical, dental, vision, PTO, etc.)Must-HavesExperience in a customer service, account support, or order management roleStrong customer-first mindset with a passion for service excellenceExcellent communication, organizational, and administrative skillsAbility to prioritize, multitask, and work efficiently in a fast-paced environmentProactive, flexible, and solution-oriented approachStrong time management skills and attention to detailProficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)Experience using inventory management systems (ERP, WMS, or similar)Preferred (Nice to Have)Experience with SAPBackground working with spare parts, machine parts, automotive parts, or technical productsExperience supporting multinational or regulated-industry customersNext StepsIf this sounds like a role where you'd thrive, please respond with your updated resume and we will set up a time to meet!J-18808-Ljbffr