Business Relationship Support Representative - GPL Dedicated CSO 2

About This RoleWells Fargo is seeking a Business Relationship Support Representative (CSO2) in Global Payments & Liquidity (GPL) as part of Enterprise Functions.In This Role, You WillProvide support for a portfolio of customersWork with business client managers to maintain a portfolio of accountsOversee overall customer experienceProduce loan reports and forms related to initiation of the documentation processAssist in financial statement analysis for non-complex relationshipsHandle customer issues and assist in decisions with business client managersEvaluate profitability and risk of designated portfolioHelp with customer associated risk managementCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsInteract with internal customersReceive directions from leadersExercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirementsRequired Qualifications:2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:1+ year of Treasury Management product knowledge and experiencePrevious call center experienceAbility to provide strong customer service and develop customer relationshipsStrong telephone etiquette skillsAbility to navigate multiple computer systems, applications, and utilize search tools to find information. (e.g., Hogan, ServiceView, Vantage, OIB, MARS)Strong analytical skills with high attention to detail and accuracyIntermediate Microsoft Office skills, especially with Outlook, Excel and PowerPointAbility to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are importantStrong analytical skills with high attention to detail and accuracyExcellent verbal, written, and interpersonal communication skillsEffective organizational, multi-tasking, and prioritizing skillsAbility to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are importantAbility to work in a fast-paced deadline driven environmentJob Expectations:Working hours are from 9 AM to 6 PM local standard timeAbility to travel up to 5% of the time.Position Location Option: Minneapolis, Minnesota (MN) - 600 S. 4th StreetMust be based in the above location or willing to relocate at your own expense.Relocation assistance is not available for this position.This position currently offers a hybrid work schedule.This position is not eligible for Visa sponsorship.Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.$24.04 - $31.25BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementPosting End Date:17 May 2026 Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Applicants With DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Reference NumberR-535177