Master Technician

Benefits:Simple IRACompetitive salaryDental insuranceDonation matchingHealth insurancePaid time offSigning bonusTraining & developmentVision insuranceWellness resourcesJob Summary:Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.Requires excellent communication skillsSelf-motivated, task-driven, and able to apply “best practices” theoryExcellent problem-solving skillsAbility to create and execute in the field solutionsAbility to use hand and power toolsDevelop and maintain proficiency in the following areas:Key Job Responsibilities:Complete complex audio/video installs, setup, and calibrationControl system design (control/lighting/shading) and Theater room installationSatellite/Cable systems setup and installAdvanced troubleshooting of simple and complex systemsAdvanced networking/data system design, installation, and setupComplete programming of advanced systems (Crestron and Savant)Complete Lutron training (lighting/shading)Support of legacy and/or third-party products and systemsComplete understanding of multi-room systems and setupAdvanced understanding of security system programming and designCompletion of ProSource University within the first year of employmentMinimum Job Requirements:Strong verbal and written communication skillsHighly detailed, organized, and multitask drivenProficient in all Senior level qualificationsAssist in training and evaluation of up to Senior level techniciansExcellent skills with desktop and mobile computingClean driving record and background check (required for DCJS certification)Minimum of 3 years of field experienceDisclaimer:The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.