French Bilingual Quality Assurance Agent

A company is looking for a French Bilingual Product Quality Assurance Agent (Remote - Mississippi). Key Responsibilities Receive calls from French-speaking dealers and document information in English Deliver timely and accurate resolutions in French through various communication channels Meet quality and productivity targets by understanding project operations and workflow processes Required Qualifications Fluent in speaking, reading, and writing French, with understanding of the Qu b cois dialect Proven success in a relevant position for one or more years One or more years of customer service experience High school diploma or equivalent Call center experience preferred