Care Team Assistant/Medical Assistant

Department/Location: YMCA ClinicReports To: Practice ManagerClassification: Non-Exempt | Full TimeRequires: Medical assistant certification or at least one year work experience in healthcareSchedule: Monday - Friday, 8a - 4:30pOpen Door Health Services is seeking a full-time Care Team Assistant/Medical Assistant at our YMCA clinic in Muncie, Indiana. OverviewAs an Open Door Care Team Assistant/Medical Assistant, you will be part of a supportive, interdisciplinary team providing high-quality, compassionate care to individuals and families. Medical assistants perform a variety of patient care activities to support and assist physicians, nurse practitioners, and other medical staff. Care Team Assistants provide support with processing and managing clinical and administrative documentation. No clinical experience is necessary if you are certified by an accredited medical assistant program.As a Federally Qualified Health Center, Open Door Health Services provides comprehensive primary, urgent, preventive, and select specialty services and social support programs for individuals and families, regardless of their ability to pay. Our patients represent diverse backgrounds, life experiences, capacities, and orientations.LocationThis position is located at 615 N. Walnut St. Suite A104, Muncie, IN.Roles & ResponsibilitiesIn this role, you will:Prepare the patient for the provider by getting vital signs and the patient’s primary complaint. You may also conduct additional testing and screenings (ex. UA dipstick, glucose reading, pregnancy testing, vision and hearing)Brief provider on patient’s data and status Administer prescribed medications, immunizations and treatments as orderedAssist in screening telephone calls for referrals, lab results and prescription refillsPerforming quality checks and sterilizing, cleaning, and stocking exam roomsProcess, manage, and coordinate incoming and outgoing clinical and administrative documentation, including disability, leave, durable medical equipment, and suppliesSuccessful candidates will:Demonstrate a commitment to ethical, inclusive, and patient-centered careExhibit Open Door values: Esteeming the Team, Maximizing Potential, Doing the Right Thing, Choosing Compassion, and Encouraging UniquenessBe able to react calmly in emergency situationsBe able to read, understand, and follow detailed written and oral communicationBe able to learn to use and update electronic health records and other online systemsQualificationsHigh school diploma or GED equivalent. MA certification preferredAt least one year of work experience in healthcare clinic/office if not certifiedCPR & first aid certificationAbout Open DoorFor more than 50 years, Open Door Health Services has provided friendly, expert, patient-centered care for East Central Indiana residents, with or without insurance. Services are offered at multiple locations in Muncie and Anderson, Indiana. We are strongly guided by our mission, vision, and values in all we do.Mission: Our mission is to improve the quality of life of others. We strive to create a better life and future for others, and ourselves, by enhancing the communities where we live, work, and play.Vision: Open Door Health Services is the preferred partner in East Central Indiana for improving the well-being of individuals and the communities in which they live.Values: Esteem the Team Maximize Potential Do the Right Thing Choose Compassion Encourage UniquenessOpen Door offers:An excellent benefit package covering your medical, dental, and vision needsCompetitive paySupportive team environmentPTO and vacation timeOpportunities for learning and career growthPhysical And Environmental RequirementsFrequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to clinic environment.Requires corrected vision and hearing to normal range or use of approved adaptive equipment.Requires standing, walking or sitting for long periods of time. Occasional bending, stretching or lifting up to 40 pounds.Requires the ability to work under stressful situations.