Global Meetings Program & Technology Manager

Role Description If you enjoy improving how meetings programs run at a global level, this role is for you. As the Global Meetings Program and Technology Manager, you will help lead the day-to-day success of a global meetings program with a strong focus on meetings technology, contracting, process improvement, and operational efficiency. Support and optimize the meetings technology experience, currently Groupize. Partner closely with client stakeholders and sourcing teams across regions. Take a consultative approach to understand current workflows and identify opportunities for improvement. Create standard operating procedures (SOPs) and help drive more consistent, scalable ways of working. Strong experience in contract review and negotiation. Turn reporting and program data into meaningful business insights and recommendations. Work closely with a Europe-based Global Travel Manager, aligning schedules across GMT and PT time zones (6:00 AM – 3:00 PM PT). Qualifications Managing global meetings programs, meetings operations, or event technology tools. Creating SOPs, improving processes, and driving operational efficiencies. Reviewing and negotiating contracts for meetings and events. Taking a consultative approach to understand stakeholder needs and recommend practical solutions. Working hands-on with meetings technology platforms, ideally Groupize. Training users, supporting adoption, and communicating clearly with stakeholders. Using data and reporting to identify trends, evaluate performance, and support business decisions. Balancing strategic improvement work with day-to-day program execution. Requirements Experience supporting a global meetings technology platform in an administrative or power-user capacity. Familiarity with meetings, travel, sourcing, and supplier management processes. Experience working with client-facing teams in a consultative or advisory role. Strong analytical skills and comfort reviewing multiple reports to provide meaningful business insights. Experience working with global stakeholders across multiple regions and time zones. HCP or Life Sciences planning experience. Familiarity with Microsoft Copilot. Ability to work remotely. Benefits Flexible Working: A flexible working environment to support optimal performance. Room to Grow: Opportunities for learning and development with ownership over growth direction. Everyone has a voice: A culture that values curiosity and empathy, where every voice is heard. Make your move: Opportunities for diverse roles and career advancement across global locations. Comprehensive benefits: Healthcare, retirement plans, continued education support, travel discounts, and more. Positive leadership: Supportive leaders who trust and believe in their teams.