Technical System Operator (SYSOP) - Secondary - 26-27 School Year

Salary: $31,778.64 AnnuallyLocation : Ashland, VAJob Type: Full TimeJob Number: 03957Department: Technology ServicesOpening Date: 05/05/2026Description** This posting is intended to generate a pool of qualified applicants who wish to be considered for vacancies as they develop for the 2026-2027 school year**** Minimum salary listed, salary offer is based on related work experience. **GENERAL RESPONSIBILITIES:The Technical Systems Operator is part of a work team to provide technology support for a designated school. The major focus of work involves hardware and software installation, technology troubleshooting, and problem resolution for workstation-level equipment including, but not limited to, computers, printers, peripherals, and audio-visual equipment.ESSENTIAL DUTIES:(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)Provide technical support to students & staff for workstation and network application issues;Provide technical support for network and workstation hardware and software;Provide Level I front line support to assigned school building. May include, but is not limited to: taking directions from technology services, equipment set up, equipment tear down, printer troubleshooting, image ghosting, software installation, hardware installation, etc.;Create work orders for Level II support and track issues to resolution;Maintain accurate inventory of all computer equipment;Assist in the development of the assigned school building's technology supply budget and administer it throughout year;Perform other work as required.Terms of EmploymentLOCATION: Assigned SchoolWORK SCHEDULE: 11M -7.25 Hrs.IMMEDIATE SUPERVISOR: Building AdministratorPAYGRADE: 10SALARY SCALE: UniformSPECIAL REQUIREMENTS/DIRECT/INDIRECT REPORTS:Direct Reports - NoFLSA STATUS: Non-ExemptPhysical requirements and DisclaimerConstant use of computers, monitors, keyboards, and mice; working with other equipment such as laser printers, handhelds, audio-visual equipment etc.; handling small fragile electronic components; moving and installing heavy equipment such as computers, monitors, printers, etc. which can weigh as much as 100 pounds; frequent use of telephones; frequent contact with internal and external staff; occasional need to perform urgent tasks to meet organizational deadlines.Rev. 5/14 (format); Hanover County Public Schools assures Equal Employment Opportunities and equal education opportunities for employees and students as required by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This job description is intended to accurately reflect the position activities and requirements. However, management and administration reserve the right to modify, add, or remove duties and assign other duties as necessary. This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions of the position.Please visit https://hcps.us/departments/human_resources/benefits___compensation for more information on our competitive benefits package. If you have further questions about your benefit status, please contact your recruiter.