General Manager

DescriptionUmami Riot is a chef-driven hospitality collective founded by James Beard Award-winning chefs Tim and Nancy Cushman. Our portfolio includes some of Boston’s most acclaimed and culturally defining restaurants, including o ya, Hojoko, Bianca, gogo ya, Ms. Cluck’s, and The Charles Tavern — each built with a distinct point of view and a shared commitment to craft, creativity, and human connection.We believe hospitality is an art form. We create restaurants that are expressive, immersive, and deeply guest-focused, where food, music, design, energy, and service come together to create experiences people genuinely feel.We don’t build replicas. We build worlds.Whether in fine dining, neighborhood restaurants, high-energy taverns, or fast-casual concepts, our goal is the same: create places people want to return to, and teams people want to grow with.We’re looking for a General Manager who wants more than just running one restaurant. This is a brand-level leadership role for someone who thrives in fast-moving environments, leads from the floor, develops teams, and understands how to create consistency without losing personality.If you want adrenaline, growth, high standards, and the opportunity to help shape the future of a hospitality group — read on.The Gig (aka What You’ll Actually Be Doing)Serve as an operational leader across the Umami Riot brand, helping drive consistency, culture, service standards, and execution across conceptsLead visibly and confidently from the floor — supporting teams, guiding service, and setting the tone in real timePartner with culinary and leadership teams to ensure hospitality, operations, and guest experience stay alignedDevelop managers and hourly teams through coaching, accountability, feedback, and mentorshipStep into multiple environments and adapt quickly while protecting the identity and standards of each conceptHelp drive operational excellence across labor, inventory, financial performance, cleanliness, compliance, and service executionSupport openings, transitions, events, training initiatives, and evolving operational needs across the groupAct as a connector between FOH and HOH teams, creating alignment, communication, and strong team cultureTHIS ROLE IS A GREAT FIT IF…You’re a strong operator who can lead both people and performanceYou know how to balance hospitality and accountability, warmth and structureYou’re energized by busy dining rooms, fast decisions, and high standardsYou lead with presence, emotional intelligence, and calm under pressureYou can coach leaders, build trust quickly, and create consistency without becoming overly corporateYou thrive in environments where no two days look exactly the sameYou genuinely love restaurants, hospitality, and the energy of serviceRequirementsLET’S SET EXPECTATIONS (IN A GOOD WAY)This is not a sit-behind-the-desk management role.Our restaurants are high energy, highly detailed, and deeply guest focused. The pace is constant, the standards are high, and leadership presence matters. You’ll spend your time in the restaurants — moving through dining rooms, supporting teams, reading the room, solving problems, and helping create exceptional experiences for both guests and staff.The role requires nights, weekends, holidays, and flexibility based on business needs.Compensation & PerksSalary range: $90,000–$100,000 annually$2,000 sign-on bonus ($1,000 paid at 90 days and $1,000 paid at 6 months)Dining discounts across all Umami Riot locationsReal growth opportunities within a growing hospitality groupA culture rooted in respect, creativity, craftsmanship, and careLeadership teams that value ideas, collaboration, and people who genuinely want to make things betterEOE