Front Desk Agent

About the Position Front Desk Agent at Wayfinder Bishop, a boutique hotel located in Bishop, CA. Responsibilities Provide exceptional customer service, engaging guests and creating memorable first impressions. Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Resolve issues and "WOW" guests through recovery when problems occur. Promote and sell special hotel programs. Assist other departments, interact with hotel/resort staff, and communicate with the manager on duty. Maintain house bank and follow posting, charge, cashing checks, safe deposits, and refunds procedures. Be knowledgeable of all emergency procedures and policies. Stand for the duration of shifts, including various shifts, weekends, and holidays. Qualifications High school diploma or equivalent. Strong desire to make an impact on others. Outgoing and engaging personality. Computer skills and strong verbal and written communication skills. Ability to work in a fast-paced setting. Ability to stand for the duration of the shift. Compensation $20.00 – $21.00 per hour. Benefits 401(k) with company match and recognition programs. Actual compensation packages may vary based on factors such as skill set, experience, certifications, and location. Pyramid Global Hospitality is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. J-18808-Ljbffr