Construction Services Administrative Assistant

Construction Service Administrative AssistantSERVPRO of Dover/Middletown is hiring a Construction Service Administrative Assistant.Do you love helping people through difficult situations?Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!Key ResponsibilitiesAssist with customer service and management of the customer experienceMonitor and ensure client requirements are followedEnter lead/jobs into the operating system and make sure all information in the project is correctSchedule CM initial visit with customerEducate customers on processReview and validate project file documentationMaintain customer and client communicationsSupport CMs ensuring customer and client agreement on scope and estimateEnsure all paperwork is complete with customer and clientEnsure estimates are distributed to all necessary partiesInterface with Subcontractors for availabilitySign up new Subcontractors and maintain insurances and licensingIssue POs based on project budgetAcquire proper permits as necessary and ensure all correct procedures are being followed with local municipalitiesSchedule inspections with building departmentsUpdate budgetsOrder materials and supplies as neededUpdate project schedule and timelineAssist identifying and qualifying resource providersValidate completed PO documentationUpdate contract status with change orders and keep customer and client advisedMaintain Work-in-Progress (WIP) reportMaintain internal and external communicationsMaintain communication logPrepare project reportsUpon completion, review file documentation and update as necessaryManage collections activitiesPerform project close-outPosition RequirementsHigh school diploma/GEDAssociate or Bachelor of Business Administration is preferredSuperb customer service track recordEffective written and oral communicationIntermediate math skillsExperience in restoration and/or construction preferredSkills/Physical Demands/CompetenciesWalking and/or standing throughout the dayFrequent driving and sittingOccasionally may be required to visit job sites and deliver items as neededOccasionally exposed to extreme conditions such as heatThe noise level at individual jobsites can be loudPay starts at $18-22 an hour based on experience, with the possibility of overtime payPicture yourself here fulfilling your potential.At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.