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QIDP/Program Manager

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HslToledo, OHL6 LeadApril 12th, 2026

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We are seeking an experienced and compassionate Program Manager or Qualified Intellectual Disability Professional (QIDP) to join us in Toledo providing support to individuals with developmental disabilities in a home setting. This is position is ideal for someone looking to positively impact the lives of others and shape a growing organization. Key Responsibilities: Leadership & Supervision: Offer guidance and support to Home Supervisors, ensuring a consistent presence in the homes and collaborating closely with staff Monitor service delivery components such as scheduling, documentation of client outcomes, and site visits to ensure service quality Conduct regular site visits and staff evaluations to ensure adherence to performance standards and provide staff support Maintain communication with guardians and external stakeholders Staff Management: Maintain a best-in-class workforce by overseeing staff training, performance evaluations, and ongoing support Ensuring staff are providing quality care in line with our company values Provide after-hours on-call support for staffing and client emergencies Quality Assurance and Compliance with DODD regulations: Schedule and participate in plan meetings Assist with medical appointments and medical coordination Review incident and error reports. On-Call Support: Provide after-hour on-call assistance to address urgent client issues Requirements/Qualifications: Minimum 4 years of supervisory experience Minimum of 3 years work with individuals with developmental disabilities On-call availability Bachelor’s Degree Valid driver’s license and auto insurance CPR/First Aid certification Candidates with the following qualities are encouraged to apply: Previous experience with Therap. Strong leadership skills. Dependable and reliable. Ability to maintain composure and rationality in stressful situations. Proficient in computer-based data entry. Excellent written, verbal, and interpersonal communication skills. Strong problem-solving abilities. Perks: Weekly pay, paid time off, health insurance, 401K with dollar-for-dollar match 5% Our Values: When you join HSL, you are joining a values-driven organization. These values lay the foundation for what we care about most, where we focus our efforts and what we reward. These values provide a common purpose that all employees should understand, work towards, live by, and demonstrate. We look for our applicants to share these values. KINDNESS: In a world where we can be anything, we choose to be kind. ACCOUNTABILITY: We take responsibility for honest and ethical behavior towards others. INTEGRITY: Our ‘Integrity’ is defined by acting on our values. It's essential in the work we do to have a moral compass and a clear purpose in the workplace so that we are driven to do the right thing. URGENCY: We value the ability to be flexible and to react both quickly and positively to changes in our environment. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: 401(k) 5% Match Mileage reimbursement Paid orientation Shift: Day shift Evening shift Morning shift Work Days: Monday to Friday Weekends as needed Work Location: In person