Community Association Manager

Community Association Manager Job Type: Full-timeWORK FROM HOME and/or OFFICETolley Community Management continues to experience strong growth in the communitymanagement industry. We are currently seeking one [1] candidate who enjoys a greatcareer with a successful team that continues to set standards for the industry. We are afamily-oriented company that genuinely cares about the success of everyone on the team.Your hard work will be rewarded with higher income than the vast majority of associationmanagers, paid vacation time, PTO days, numerous networking and team-building events,health benefits, 401(k), and more! You can expect a supportive work environment with theability to make a difference both for the company as well as our clients. We want to beknown as the best, so we need people who care to make a difference!Major Tasks, Responsibilities, and Key Accountabilities:● Manage the bidding process for property improvements and standard maintenanceissues● Provide input for the selection of contractors and for developing contractspecifications● Supervise contractors providing recurring services and monitor specific contractorperformance to ensure substantial compliance with contract specifications● Perform regular site visits to maintain knowledge of the property and performanceof the client’s contractors● Receive service requests for repairs or maintenance of the property and reportissues to the Board of Directors in a timely manner● Create draft budgets for clients● Monitor budgets and expenses on behalf of clients● Create and manage monthly action item lists for each property● Attend monthly meetings with clients and the division● Check e-mails and voicemails daily and respond within 24 hours● Maintain consistent office hours as designated by the Division Manager● Assist with sales calls as needed● Arrange for prompt and satisfactory responses to emergency service requests● Compile letters, newsletters, management reports, and board packets as needed● Serve as a liaison between the Board, homeowners, and vendors● Provide exemplary customer service to clients and other employees● Manage all homeowners’ accounts and provide information to homeownersregarding their accounts.Nature and Scope:● Interacts directly with the Board, homeowners, and vendors● No direct reports● Typically has frequent contact outside the workgroup● Typically, assignments follow existing routines or instructions● Typically considers several options and past practices when solving problems● Guidance is always available from the Division ManagerMinimum Qualifications● Must be eighteen years of age or older● Must pass a Drug Test● Must pass a Background Check● Must have an active GA Real Estate LicenseEnvironmental Job Requirements:● Primarily located in a comfortable indoor area but will require time spent outsidevisiting properties● Detail-oriented, highly accurate, and well-organized individual● Must meet reasonable deadlines● Demands accuracy● Requires conflict resolution● May be involved in difficult situationsRequired Qualifications:● The knowledge, skills, and abilities are typically acquired through the completion ofa bachelor’s degree program, an equivalent degree, and/or work experience in afield related to the job.● Must have or obtain a Georgia Real Estate License or a Georgia CAM LicenseExperience Required● Proficient in Microsoft Word, Excel, Publisher, and Outlook● Working knowledge of budgeting● Project management skills● Strong interpersonal communication and organizational skills● Excellent written and verbal communication skills● Ability to Commute Woodstock, GA 30189 (Preferred)Preferred Locations: Marietta, Dallas, Hiram, Powder SpringBenefits:● 401(k)● Dental insurance● Flexible schedule● Health insurance● Life insurance● Paid time off● Referral program● Vision insurancePay Range: $55,000.00 - $90,000.00 per yearInterested? Send your resume to: Rhea@tolleycm.com with a subject as "Community Association Manager- Application"