Program and Community Manager

About CapeTideCapeTide strengthens Cape Cod's economy by supporting small businesses and expanding access to entrepreneurial education, resources, and a community of champions.This is a part-time W-2 position currently funded for an initial one-year term beginning August 18, 2026. Continuation beyond the initial term will depend on organizational needs and available funding. We're seeking a warm, organized, adaptable, and community-oriented Program & Community Manager to help facilitate entrepreneur programs and public events while serving as a primary point of contact for participating entrepreneurs.Position DetailsPosition: Program & Community ManagerType: Part-Time W-2 EmployeeCompensation: $32/hourHours: Approximately 15 hours per week, with slight seasonal variation based on program needsBenefits: This position is not eligible for employer-sponsored health insurance or retirement benefits.Reports To: Executive Director, CapeTideLocation: Hybrid; significant in-person presence required on Cape CodStart Date: August 18, 2026Application Deadline: July 20, 2026About the RoleThe Program & Community Manager serves as the lead operational staff member during CapeTide programs and events. This role combines relationship-building with hands-on program coordination to ensure entrepreneurs, volunteers, and instructors have an outstanding experience.CapeTide's curriculum, schedules, class materials, and operational systems are already established. The Executive Director oversees program strategy, curriculum, mentor management, partnerships, fundraising, and organizational communications. The Program & Community Manager focuses on facilitating program delivery, coordinating logistics, and supporting entrepreneurs throughout their experience.Key ResponsibilitiesEntrepreneur SupportServe as a primary point of contact for entrepreneursSupport applications, interviews, onboarding, attendance, and ongoing participationFoster a welcoming, collaborative cohort environmentNavigate sensitive situations with professionalism and empathyProgram & Event FacilitationFacilitate entrepreneur classes, workshops, and public eventsCoordinate instructors, volunteers, schedules, room setup, food, supplies, and materialsManage attendance, participant communications, and operational recordsFacilitate Zoom classes, breakout rooms, screen sharing, and participant troubleshootingTroubleshoot operational issues and adapt to changing circumstancesCoordinate Final Presentations, Mid-Pitch events, Showcase & Celebration, and community outreach eventsWelcome participants, introduce speakers, make announcements, and confidently speak in front of groups, including using a microphone during public eventsVolunteer & Administrative CoordinationRecruit, coordinate, and support volunteer instructors and facilitatorsFacilitate class sessions using prepared materials if a volunteer instructor is unexpectedly unavailableSupport HubSpot CRM, Google Workspace, and other organizational systemsMaintain receipts, attendance records, and operational documentationSchedule ExpectationsEvening availability is required during active programs and events.Fall Intensive (September–December)Tuesday and Thursday evenings (approximately 5:00–8:00 p.m.)Combination of in-person classes at the Cape Cod Chamber of Commerce and virtual classes via ZoomParticipation in Final Presentation Week and the Showcase & Celebration eventSpring Accelerator ProgramsSession A: Tuesday and Thursday evenings (5:30–8:30 p.m.)Session B: Tuesday and Thursday daytime (10:00 a.m.–1:00 p.m.)Both programs are held at the Cape Cod Chamber of Commerce.Candidates who are unavailable during Session B daytime hours are still encouraged to apply. We anticipate some flexibility in scheduling Spring programming and will consider availability as part of the hiring process. Responsibilities during both programs include preparing the classroom, greeting participants, facilitating program operations, coordinating logistics, and closing the space after each session.Occasional travel throughout Cape Cod is required. Approved work-related mileage beyond normal commuting and approved program expenses will be reimbursed in accordance with organizational policies.QualificationsRequiredExcellent interpersonal and communication skillsAbility to connect with people from diverse backgrounds and experiencesStrong organizational skills and attention to detailAbility to work independently and manage changing prioritiesComfortable facilitating groups, delivering presentations, and speaking publicly, including using a microphone at community eventsComfortable troubleshooting issues calmly in real timeExperience with Google WorkspaceComfortable learning new technologies, including HubSpot and ZoomReliable transportationAbility to lift and move program supplies weighing up to approximately 25 pounds, with or without reasonable accommodationPreferredExperience coordinating events, workshops, or cohort-based programsExperience working with entrepreneurs, nonprofits, education, hospitality, or community organizationsExperience managing volunteersFamiliarity with HubSpot or other CRM systemsExperience facilitating Zoom meetingsEqual OpportunityCapeTide is committed to building an inclusive and welcoming environment for entrepreneurs, volunteers, staff, and community members. We encourage candidates from a wide range of backgrounds and experiences to apply.To ApplyPlease email the following to Hello@CapeTide.org with the subject line Program & Community Manager:ResumeBrief statement of interestApplications will be reviewed on a rolling basis through July 20, 2026.