Routing Coordinator

DescriptionPosition Overview: The Routing Coordinator is responsible for maintaining and creating all the delivery routes that are delivered through Meals On Wheels, Inc. of Tarrant County. The three main programs that need routing are for the Home Delivered Meals Program, the Supplemental Nutrition Program and Congregate Meal Program. This position will work closely with the Scheduling Coordinators, Nutrition Services Manager and the Client Services department to ensure that the routes are optimized by time and geographic locations. This position is also responsible for placing clients on their meal programs or addressing changes. This position is responsible for rearranging routes to keep them under certain delivery times and if areas get too large, creating new routes.Paid As: Hourly, Non-Exempt Full-Time EmployeeHours of Operation: 8:00 AM – 4:30 PM Monday – Thursday, 8:00 AM – 3:30 PM FridayReports To: Vice President Volunteer ServicesOther Relationships: Works with the Volunteer Services department, Operations department, Nutrition department, Meals On Wheels Board Members, Community Volunteers and Meals On Wheels clients.AGENCY EXPECTATION OF EMPLOYEEMaintain confidentiality of client, donor, volunteer, staff and board informationSupport the mission, vision and goals of Meals On Wheels, Inc. of Tarrant CountyRepresent Meals On Wheels in a professional manner at all timesMust have dependable transportation, valid driver license and personal vehicle insurance as required by the State of TexasRequired to pass criminal background check and have a free and clear MVRAssist with meal delivery when volunteer callouts make it necessary for staff to deliverContribute to other projects when necessaryEssential Job TasksRead maps and understand MapscoUnderstand the different programs in the Agency and how clients are placed for those programsMaintain responsibility of assigned dutiesKeep track of data to create reportsData entry and working in the Client DatabaseAttend Volunteer Council Meetings as neededWork the Annual Volunteer Appreciation FestivalCross-train and fill in on Schedulers desks when neededAble to work and communicate with volunteers to keep routes optimalEffectively communicate and work with people throughout the Agency to ensure that clients are on the appropriate routesMultitask and prioritize action items by urgencyWork positively in a fast-paced environment with the understanding that changes occur oftenManage change in a professional and positive mannerRequirementsQUALIFICATIONSHigh school diploma or equivalentRequirementsProficiency in Microsoft Word, Access, Excel and OutlookAble to lift and carry objects of 25 poundsPhysically able to reach, stretch, bend and sit for several hours at a timeExperienceRelevant experience or knowledge and skills preferred