Front End Manager

Job TitleRetail, Store OpsJob DescriptionWhy choose us?Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.Main responsibilities:Lead and oversee daily front-end operations to ensure fast, friendly, and accurate customer checkout experiences.Champion customer service programs and resolve customer concerns promptly and professionally.Supervise, train, schedule, and support front-end associates, including clerks, bookkeepers, and supervisory staff.Manage cash handling processes, including tills, safe transactions, refunds, check approvals, and reconciliation reports.Monitor staffing levels, customer traffic flow, and service standards to maintain operational efficiency.Ensure compliance with company policies, safety standards, and front-end operating procedures.Support hiring, onboarding, coaching, performance management, and disciplinary recommendations.Manage labor budgets, cash variance controls, supply costs, and department performance goals.Maintain a clean, safe, and professional front-end environment that reflects a positive store image.We are looking for candidates who possess the following:Soft skills:Strong customer-service mindset with a passion for helping othersClear and confident communication skillsLeadership presence with the ability to motivate and engage teamsCalm decision-making under pressureProfessionalism and integrityProblem-solving and conflict-resolution skillsCompetencies:Front-end retail operations managementCash handling, reconciliation, and financial controlsEmployee supervision, coaching, and performance feedbackScheduling, labor planning, and workload prioritizationPolicy enforcement and complianceSafety and risk awareness in a retail environmentKnowledge:Front-end retail practices and customer service standardsCash register systems, scanning systems, UPC codes, and point-of-sale equipmentBasic employment practices and interviewing techniquesCompany policies, procedures, and front-end operating standardsSafety, sanitation, and loss-prevention practicesBasic math, weights, and measuresAbilities:Ability to stand or walk for extended periods and move quickly in a fast-paced environmentAbility to lift and maneuver items weighing up to approximately 55 lbsAbility to supervise and direct multiple employees simultaneouslyAbility to analyze situations and make sound operational decisionsAbility to operate and troubleshoot front-end equipment and computer systemsAbility to maintain focus and accuracy in a safety-sensitive roleOther requirements:Ability to work a flexible schedule, including evenings, weekends, and holidaysWillingness to comply with dress, grooming, and professional standardsMust be able to perform duties in a safety-sensitive positionCommitment to honesty, integrity, and safe work practicesAbility to work in a temperature-controlled environment with occasional exposure to outdoor conditionsWe also provide a variety of benefits including:Competitive wages paid weeklyAccess to up to 50% of your earned wages before payday, via our partnership with StreamAssociate discountsHealth and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI BenefitsLeaders invested in your training, career growth and developmentAn inclusive work environment with talented colleagues who reflect the communities we serveOur Values – Click below to view video: ACI ValuesA copy of the full job description can be made available to you.