Associate Support Engineer
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A company is looking for an Associate Premier Support Engineer to assist clients in deploying, operating, and troubleshooting Microsoft technologies.
Key Responsibilities
Resolve complex technical issues related to Microsoft technologies and maintain client communication
Contribute to service improvement initiatives and document troubleshooting steps
Create and maintain technical documentation while promoting the use of AI tools
Required Qualifications, Training, and Education
2+ years of experience in Microsoft technologies
Familiarity (1+ years) with Windows Server
Exposure to Active Directory/Azure AD and DNS
Basic experience in technical writing
BS/BA in Computer Science, Management Information Systems, Business, or related field or equivalent work experience