RETAIL DEPARTMENT MANAGER

Retail Department Manager - Multi-Category Retail LeaderFull-Time | Bonus Eligible | Full Benefits | Growth OpportunityOverviewWe are seeking a high-impact Retail Department Manager to lead operations in a high-volume, multi-category retail environmentThis is not a traditional retail role - you will oversee a diverse product mix including apparel, licensed merchandise, premium brands, and specialty retail. Success in this role requires strong merchandising instincts, inventory control, and team leadershipCompensation & BenefitsCompetitive salary (based on experience) Quarterly performance bonus Company-paid medical insurance (multiple options) 401(k) with 5% company match Dental & Vision coverage Company-paid Life Insurance Short-Term & Long-Term Disability AD&D coverage PTO, HSA, FSA Retail Product CategoriesYou will oversee a dynamic retail environment that includes: Toys & impulse merchandise Wally's branded gear (apparel, mugs, accessories) Pet products Licensed professional & collegiate sports merchandise Premium brands including Oakley, Ray-Ban, and RovR Men's & Women's apparel Books & specialty retail items Key ResponsibilitiesLeadership & Team DevelopmentLead, coach, and develop Retail Leads and team members Drive accountability and performance through consistent coaching Manage scheduling, labor planning, and staffing needs Build a culture of ownership, professionalism, and execution Merchandising & Retail ExecutionExecute category-specific merchandising strategies across apparel, accessories, licensed merchandise, and premium retail products Maintain a high-impact, sales-driven retail floor Ensure product placement, presentation, and in-stock conditions meet standards Inventory Control & Asset ProtectionOversee receiving, stocking, and backstock organization Monitor inventory accuracy and investigate discrepancies Execute cycle counts and monthly audits Ensure proper control of high-value merchandise (premium eyewear, specialty items) Partner with Loss Prevention to minimize shrink Guest ExperienceModel and enforce exceptional hospitality standards Resolve escalated guest concerns with urgency and professionalism Financial & Operational PerformanceManage labor, sales, and inventory metrics Support budgeting and cost control initiatives What Success Looks LikeStrong merchandising standards across all categories Accurate inventory and minimized shrink Engaged, accountable team performance Consistent achievement of labor and financial goals Positive guest experiences Schedule ExpectationsOpen availability required, including evenings, weekends, and holidays. Qualifications2+ years of retail leadership experience required Multi-category or high-volume retail experience preferred Strong merchandising and inventory management skills Proven ability to lead and develop teams Physical RequirementsStanding/walking for extended periods Lift up to 25 lbs regularly, 50 lbs occasionally DAY SHIFT SCHEDULE 6 AM - 2 PM