Creative Operations Program Manager

Creative Operations Program ManagerFull time W2 hourly contract positionPay: $50/hr.Location: Hybrid in San Francisco, CA.The Sage Group’s client, a leading Fintech company, is searching for a Creative Operations Program Manager.Role OverviewThe Growth Marketing team manages a high-volume paid creative pipeline across Paid Social, Affiliates, Direct Mail, Mobile, and Native channels. Every asset must move through Legal & Compliance and bank partner review before launch. This role owns the day-to-day compliance and collateral workflow, from Jira ticket submission through revision cycles and final asset delivery. The ideal candidate is highly organized, execution-focused, and comfortable working across Jira, Figma, Slack, and cross-functional stakeholder groups.Key ResponsibilitiesManage the COL Jira board, including opening parent stories and sub-tasks, monitoring approximately 100 active tickets, updating statuses, and keeping workflows aligned.Action feedback from Legal & Compliance and bank partners by making required edits to static creative assets in Figma, re-uploading files, and routing tickets for additional review.Close approved tickets and coordinate final asset handoff for channel delivery.Lead recurring meetings, including weekly compliance office hours and creative strategy triage sessions, while documenting outcomes and next steps.Attend collateral review meetings, agency live review calls, GTM team meetings, marketing and compliance syncs, and weekly 1:1s with the GTM Marketing Lead.Serve as the primary point of contact for agency and stakeholder coordination, ensuring revision feedback is clear, specific, and actionable.Review creative assets for disclosure accuracy, claim compliance, and brand standards prior to submission.Perform light Figma edits, QA approved files, maintain naming conventions and asset libraries, and support UGC production logistics in Asana.Own the Paid DR Creative Asana portfolio, maintain timelines, track projects from brief through delivery, and keep compliance documentation updated.Required Qualifications2+ years of experience in creative operations, project management, or marketing compliance coordinationHands-on Jira experience managing high-volume ticket queues with sub-task workflowsExperience in a regulated marketing environment such as fintech, financial services, healthcare, or a similar industryWorking knowledge of Figma sufficient to make copy, text, and disclosure edits independentlyStrong written communication skills and the ability to provide clear revision directionProven ability to manage multiple concurrent deadlines and workstreams with minimal supervisionPreferred QualificationsExperience with bank partner review workflows or collateral compliance processesFamiliarity with paid media creative across static, video, direct mail, and UGC formatsExperience working with external creative agencies and using review tools such as Frame.ioComfort with Asana for production project management