Cheese Department Manager

BRFOB Cheese Department ManagerStarting Wage: $32.00/hr -$33.00/hr, Dependent on ExperienceBi-Rite Market, 2140 Polk Street, San Francisco, CA 94109Ability to work evenings, weekends, and holidays. Ability to travel to all Bi-Rite locations.Perks40% discount on purchases (20% on alcohol + catering)Medical, dental and vision insurancePaid Time OffHoliday Pay401(k) retirement plan with employer match (4%) and profit sharingPaid training, field trips and volunteerismCareer advancement opportunitiesA satisfying meal with your shiftPre-tax commuter benefitsEmployee Assistance ProgramsFree 18 Reasons Cooking ClassesOpportunityThe Bi-Rite Family of Businesses (BRFOB) Cheese Department Manager is responsible for creating an inspiring experience for our guests. They give outstanding hospitality by meeting and exceeding our guests' expectations and providing excellent internal hospitality to the team. Their responsibilities include managing the smooth and seamless operations of the cheese departments, reaching store goals, upholding product quality and consistency standards, controlling inventory levels and mitigating waste, maintaining equipment and facilities, and safely handling all our products and equipment. This position requires scheduling flexibility, including nights, weekends and early mornings, along with traveling to and from each business. Scheduling requirements may change on or leading up to major holidays and/or major initiative launches. They are part of a cohesive Bi-Rite leadership team that supports the Bi-Rite Missions, Vision, and Community Values.ResponsibilitiesAccountable for the overall success of the Cheese departments across all Market locations. Oversees the day-to-day running of the departments and manages the achievement of long-term department goals and the implementation of Bi-Rite campaigns and initiatives.Accountable for visual merchandising standards including maintaining cleanliness and organization of displays, organizing active and passive samples, maintaining signage, rotating (FIFO) all cheese product, pulling expired products, storing deliveries and organizing backstock.Hires, trains, manages, and develops cheese department staff across all locations.Develops, documents, and trains staff on standard operating procedures and effective sales skills. Accountable for maintaining staff training schedule and keeping department training documents up to date.Responsible for staff engagement, growth and retention. Monitors staff performance through motivating, coaching and performance improvement plans. Reviews overall staff performance with regularly scheduled feedback conversations.Collaborates with the General Managers, Assistant General Managers, Department Managers, BRFOB Category Sales Manager and Product + Purchasing Team to ensure product quality, merchandising, signage, training and financial performance standards are met.Accountable for maintaining organized and accurate inventory levels.Success in this RoleCommitted to Bi-Rite's mission to Creating Community Through Food and values of Lead with Love, Pursue with Passion, and Act with Integrity.Genuinely finds interest in learning about and sharing Good Food.Demonstrated ability to deliver great internal and external hospitality: identifying what others need, getting it for them and taking the extra steps to ensure they have a positive experience.Able to work independently; possesses effective prioritization and time management skills.Demonstrated ability to follow directions and procedures, and accurately completes assigned tasks in a timely manner.Approaches new situations and people with openness, curiosity, and humility; treats others with dignity and respect.Thrives in a fast-paced, dynamic environment with shifting priorities.Energetic, works with a sense of urgency and adapts to the needs of the business.Embraces change and proposes more effective ways of working.Ability to fulfill the physical requirements of the role with or without accommodations.Ability to communicate in a concise, clear, and productive manner; seeks to understand others through active listening.Ability to effectively collaborate with others to complete tasks and achieve shared goals.Ability to work a flexible schedule including evenings, weekends, and holidays, as needed.Committed to punctuality and exemplary attendance.This position requires scheduling flexibility, including nights, weekends, and early mornings, along with traveling to and from each business. Scheduling requirements may change on or leading up to major holidays and/or major initiative launches.Qualifications3+ years' experience working with cheese in a retail, specialty food or production environment2+ years' prior management experience including experience training and developing a team – the ability to deliver training and coaching effectivelySuperlative sales skills, passion and knowledge of cheese products; ability to educate and inspire food knowledge and interest with staff and guests to promote salesA strong eye for visual merchandising, with the ability to create compelling, abundant, and seasonally relevant displays that enhance the guest experience.Hospitality leader, strong knowledge of retail guest hospitalityExcellent interpersonal and communication skills, strong public speaking skillsStrong presentation and meeting preparation skillsCritical thinking, troubleshooting, data analysis, and process building skills; meticulous attention to detailSolid math skills for basic budgeting, understanding financial reports for managing inventory controlExperience writing and maintaining operating procedures that ensure consistency and efficiencyProficient in MS Outlook, Word, Excel, ability to learn new technologiesServSafe Manager's Certification, ServSafe California Food Handler card is required within 30 days post-hire. Bi-Rite provides on-site paid training and certification.Bi-Rite Management Services, LLC is an Equal Opportunity EmployerJ-18808-Ljbffr