Event Ambassador

SUMMARY: The Event Ambassador is responsible for the execution and enhancement of the fan experience by interacting with guests upon their arrival to the stadium for events including Patriots games, Patriots Training Camp, and special events (e.g., Patriots Hall of Fame presented by RTX, Premier Lacrosse League, etc.). This role will provide an introduction to various elements of event operations and fan engagement.Duties And ResponsibilitiesProactively welcome and greet guests attending games and events at Gillette Stadium with a friendly demeanor and a smileProvide customer service by educating guests on facilities and event operationsProvide guests with utmost care and attention to ensure a first-rate guest experienceAssist with the execution of event promotions, to include distribution of premium itemsSupport event staff at all team events by assisting with event setup and teardown, staffing registration tables and interactive stations, and interacting with guestsSpecial projects and assignments as business dictatesSupervisory Responsibilities This position has no supervisory responsibilitySkills And Qualifications High School Diploma or equivalentThis is an entry level role, no experience is requiredMust be available on a part-time basis, committing to all home Patriots Games, a minimum of 5 Patriots Events/Special Events, 5 total Training Camp days (weekdays/weekends)Strong communication & interpersonal skillsResults oriented with the ability to multi-taskAbility to work comfortably both independently and in a team environmentRequired to work extended hours, weekends, and holidays according to Gillette Stadium event scheduleMust be able to work outdoors during all times of the yearMust be able to interface with all levels of the organization and represent the Events team in a highly professional mannerPHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feelThe employee frequently is required to talk or hearThe employee is occasionally required to reach with hands and armsThe employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWORK ENVIRONMENT The noise level in the work environment is sometimes loudWill work in all types of weather, including extreme heat and coldCERTIFICATES, LICENSES, REGISTRATIONS None requiredOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.