Service Manager

Service Manager - Windhaven ParkJob SummaryThis role will require an EPA Universal or HVAC certification. If you meet all other requirements and are chosen for this position, Hilltop Residential will invest in your professional development by covering the cost for you to obtain the required certification.BenefitsCompetitive Pay401k with Company MatchComprehensive Medical, Dental and Vision PlansPaid Life InsuranceEmployee Referral ProgramShort and Long Term DisabilityPaid Time OffEmployee Rent Discount ProgramRapidly Growing Company with Opportunities for GrowthEssential ResponsibilitiesOrganize, prioritize, and guarantee service requests and repairs are made correctly and in timely mannerInspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all timesOversee turnkey operations; ensure vacant units are made rent-ready in a timely mannerUnderstand and execute service requests using computer software systems dailyPerform turnkey work as required and ensure all make-readies are inspectedFollow the standard operating proceduresKeep basic knowledge of local and state codes for permitting, sign ordinances and pool regulationsFollow and enforce the company's policies and proceduresCommunicate effectively with residents, fellow associates, vendors, and supervisorsWork with community director to handle maintenance-related resident problemsAssist community director with documenting counseling sessions with maintenance staffMaintain a preventative maintenance program to minimize emergency and service repairsMaintain hazard communications program; teach and promote safe work practicesAssist with recruiting, hiring, and training of quality staff; recommend promotions and terminations when necessaryWork with community director to obtain competitive bids for maintenance-related expensesUnderstand and adhere to budget guidelinesPurchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community directorMonitor inventory and maintain appropriate levels of parts and suppliesRequirements1+ years of hands-on general maintenance experienceStrong proficiency with property management software systemsAvailability to work a flexible schedule, including weekendsRotating on-call responsibility for after-hours emergenciesEPA/HVAC license or certificationValid driver's license and/or access to reliable transportationApplicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.J-18808-Ljbffr