Front Desk Associate at the Marriott Cincinnati North
Job descriptionCincinnati Marriott North is actively seeking dynamic candidates to fill our full-time Front Desk Associate positions. Candidates MUST HAVE open availability (days, evenings, weekends and holidays).Responsibilities and DutiesResponsibilities of the Front Desk Agent position include:-providing exceptional service to guests at all times-assisting guests efficiently, courteously, and professionally in all guest services related functions-greets and registers guests, provides room assignments, and accommodate special requests-answers all incoming internal/external calls using proper etiquette-has thorough knowledge of reservation system and procedures-resolves guest challenges and takes appropriate action to ensure guest satisfaction-processes guest payments and follows proper cash handling procedures-must be able to stand for 8 consecutive hoursQualifications and Skills-Previous hotel experience preferred.-Previous customer service experience required.Benefits- 401 K- Health, Dental, and Vision- PTO after 6 months of service- Crestview Management, LLC-Hotel Discounts- Marriott travel discountsJob Type: Full-timeWork RemotelyNoJob Type: Full-timeSalary: From $16.00 per hourBenefits:Health insuranceDental insuranceEmployee discountLife insurancePaid time offVision insurance401KSchedule:8 hour shiftDay shiftHolidaysMonday to FridayNight shiftWeekends as neededWork setting:In-personEducation:High school or equivalent (Preferred)Experience:Front Desk: 1 year (Preferred)Customer Service: 1 year (Preferred)