Risk & Claims Analyst

Position OverviewProspectBlue is seeking a Risk & Claims Analyst for their client in the logistics and transportation industry. This individual will play a key role in investigating cargo and equipment incidents, managing claims, and supporting overall risk mitigation efforts across the organization.This position is highly cross-functional and requires strong analytical skills, attention to detail, and the ability to communicate effectively with both internal teams and external partners.Key Responsibilities• Investigate cargo-related incidents by reviewing shipment details including commodity, packaging, weight, hazardous classification, and container history• Analyze documentation, photos, and operational records to determine root cause and responsible parties• Manage cargo claims from initial review through resolution, including validation, coordination with stakeholders, and invoicing• Coordinate third-party surveys and ensure findings are incorporated into claims evaluations• Partner with internal teams across operations, customer service, equipment, and finance to resolve issues and improve processes• Communicate professionally with customers, vendors, and external partners regarding claims and investigation outcomes• Ensure compliance documentation is accurate and up to date, including insurance, DOT/SCAC registrations, and interchange agreements• Identify trends in incidents and provide insights to support operational improvements and risk mitigationQualifications• Bachelor's degree or equivalent work experience• Experience in logistics, transportation, cargo claims, or risk management preferred• Exposure to ocean freight, NVOCC/liner operations, or supply chain environments is a plus• Strong analytical and problem-solving skills with high attention to detail• Ability to manage multiple priorities in a fast-paced environment• Proficiency in Microsoft Office and ability to learn internal systems• Strong written and verbal communication skills• Ability to work both independently and collaboratively• Must be authorized to work in the U.S. and eligible to obtain a TWIC cardAdditional Information• Standard business hours (8:00 AM – 5:00 PM)• Professional office environment with limited travel as needed