Shift Lead
*About Us*
We are a fast-growing bakery and coffee shop in South Austin. We bake fresh daily and love delighting our customers with beautiful, edible works of art. We take pride in the food that we serve!
*Job Overview*
We are seeking a skilled and passionate *Shift Lead* to join our team. The ideal candidate will have a strong background in food preparation, production, baking, and beverage service, with a focus on creating high-quality baked goods and expertly prepared coffee and beverages. This role requires creativity, attention to detail, excellent customer service, and a commitment to food safety and sanitation standards.
As a Shift Lead, you will be responsible for producing a variety of baked items, preparing espresso-based beverages and specialty drinks, and ensuring a welcoming and efficient customer experience. The ideal candidate will be comfortable operating espresso machines, steaming and texturing milk, preparing coffee and tea beverages, maintaining beverage quality, and assisting customers with menu selections.
The Shift Lead will also help oversee daily operations, support and guide team members, maintain appropriate inventory levels, handle POS transactions and cash, and ensure the café and kitchen remain clean, organized, and properly stocked. Strong communication, leadership, multitasking, and problem-solving skills are essential for success in this role.
*Responsibilities*
* Prepare and bake a wide range of goods including bread, pastries, cakes, and cookies.
* Follow recipes accurately to ensure consistency in taste and presentation.
* Decorate cakes and pastries with attention to detail for visual appeal.
* Package finished products for display or sale while adhering to food safety regulations.
* Maintain cleanliness and organization of the baking area, including equipment and utensils.
* Monitor inventory levels of ingredients and supplies; report shortages as needed.
* Provide excellent customer service by engaging with customers and addressing their needs or inquiries regarding baked goods.
*Requirements*
* Above all, attitude! You can smile and make things happen, even when you’re having an off-day.
* Customer first – you enjoy serving your customers and providing a great experience
* Proven experience as a Baker or in a similar role within food production.
* Strong knowledge of food handling practices and food safety regulations.
* Proficiency in various baking techniques including pastry making, cake decorating, and cooking methods.
* Excellent attention to detail with the ability to produce visually appealing baked goods.
* Ability to work efficiently both independently and as part of a team to reach a common goal.
* Flexibility to work early mornings, weekends, or holidays as required by the business needs.
* Ability to be on your feet for 5-8 hours per shift.
Join us in creating delightful baked treats that bring joy to our customers!
Job Type: Part-time
Pay: $16.00 - $21.00 per hour
Benefits:
* Employee discount
Compensation Package:
* Tips
Experience:
* baking/pastry: 1 year (Required)
Work Location: In person