Customer Service Representative

Customer Service Representative (CSR)Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR). The ideal candidate will possess excellent communication skills and provide outstanding service to our customers.Duties:Respond to customer inquiries via phone and emailProvide information about products and servicesAssist customers with scheduling repairs/servicesCollects and data enters information accurately and efficientlyQualifications:High School Diploma or equivalentExcellent written and verbal communication skillsPrior customer service or call center experienceWhat You'll Love About BellowsA family-owned business with 40+ years of history serving our community with pride and integrity.A culture rooted in respect, growth, and teamwork, where your voice matters.Generous PTO program and excellent benefits for full-time employees.A supportive environment that encourages continuous learning and professional development.Leaders who care about your success and celebrate wins together.A team that truly treats each other like family.What We'll Love About Working With YouYou're passionate about delivering exceptional customer service and creating memorable experiences.You bring a positive, solution-oriented attitude to every call, every day.You're a great listener, clear communicator, and natural relationship builder.You thrive in a fast-paced, team-oriented environment, but also shine independently.You're detail-oriented, organized, and always looking for ways to improve.You share our belief that every customer, every call, and every teammate matters.