Customer Care Representative

Job Description BUILD A CAREER WITH A FAST-GROWING HOME IMPROVEMENT COMPANYWe are one of Florida's fastest-growing window, door, and roofing companies, helping homeowners upgrade their homes with high-quality, energy-efficient products.We are hiring a Customer Care & Appointment Specialist to connect with homeowners by phone and schedule appointments for our window and roofing consultants.This is a great opportunity for a motivated, outgoing phone professional who enjoys speaking with people and building relationships.WHAT YOU'LL DO• Speak with homeowners over the phoneRead on to find out what you will need to succeed in this position, including skills, qualifications, and experience.• Build rapport and develop customer relationships• Qualify interest in windows, doors, and roofing services• Schedule in-home consultation appointments• Manage and update lead and customer database• Follow up with potential customers as neededWHAT WE'RE LOOKING FOR• 3–5 years of phone-based customer service or outbound calling experience• Strong communication and phone skills• Proven ability in lead generation, scheduling, or sales support• Comfortable working in a fast-paced, goal-driven environment• Strong organization and database management skills• Positive, energetic, and professional attitudeCOMPENSATION & BENEFITS• Competitive Base Salary• Commission + Performance Bonuses• Career Growth Opportunities• Long-term position with a growing companyWHY THIS ROLE IS DIFFERENT• Stable career opportunity (not temporary or seasonal)• No field work — office/phone-based role• Clear path for advancement• High-demand industry with strong earning potential• Work directly with a fast-growing Florida companyHOW TO APPLYPlease submit:• Updated resume• Active phone numberAll applicants must complete all screening questions. Qualified candidates will be contacted for a phone interview.Company DescriptionFlorida's Fast Growing Window Company selling and installing Top Quality Windows, Doors and Roofing. xmcpwfu Company DescriptionFlorida's Fast Growing Window Company selling and installing Top Quality Windows, Doors and Roofing.