Small Instruments Field Service Technician

Job Description Benefits:Co Car During Business HoursPaid time offTraining & development401(k)Job descriptionPosition Type: Full-TimeOverview:We are a small family-owned microscope sales and service business, 40 years strong, seeking a motivated & reliable Small Parts/Instruments Service/Repair Technician to join our service team. This role is ideal for someone with hands-on mechanical or technical repair experience who enjoys troubleshooting and working directly with customers.Experience with troubleshooting and repairing small instruments is a must; microscopes or laboratory/medical equipment repair experience is preferred but not required - we are willing to train the right candidate with a strong mechanical and technical aptitude and work ethic. Resumes Accepted Online Only- PLEASE DO NOT CALL OUR OFFICE.Responsibilities:Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites.Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments.Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sitesReview service requests and inspect to diagnose issues & determine repair scopeCommunicate professionally with customers, vendors and internal team membersExercise independent judgment to resolve technical issues efficientlyComplete accurate service documentation and field service reports.Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance)Support other projects and tasks as assignedRequirements:Hands-on experience with small equipment/instrument installation, service or mechanical repairStrong troubleshooting skills and problem-solving abilityAbility to work independently as well as part of a teamExcellent communication and interpersonal skillsPositive attitude, strong work ethic and willingness to learnAbility & willingness to travel to customer sitesHigh School Diploma or equivalentMust be willing to travel, potentially overnightA valid clean drivers license.Preferred Qualifications:Experience servicing microscopes or laboratory/medical equipment.Component-level troubleshooting and repair experienceAbility to analyze & repair small, complex mechanical or electromechanical componentsCompensation:Salary is based on experience. We offer competitive pay and are willing to train motivated individuals to become skilled service technicians.Salary $55,120 - $62,400Benefits:Paid Vacations and holidays401KCommission incentive opportunitiesOpportunity for AdvancementOn-the-Job training provided for motivated candidatesFull-Time position