Hyperscale Logistics Program Manager

Why E2 Optics? 💡 Advance Your Career with E2 Optics! 💡 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA - we believe in lifting each other up, mentoring with purpose, and celebrating every win.If you are looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.What You'll DoSafety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and proceduresEstablish and lead a standardized logistics program across all hyperscale sites, ensuring alignment with client expectations (Meta and future hyperscalers).Develop and implement scalable logistics strategies to support multi-region, multi-client growth.Provide leadership and accountability for Regional Logistics Managers, ensuring consistency in execution, reporting, and performance.Drive a culture of accountability, urgency, and operational excellence across all logistics functions.Establish logistics as a critical path function that directly supports project execution and schedule certainty.Own full lifecycle management of all materials including:Forecasting and coordination with procurementDelivery scheduling and vendor coordinationSite receipt, verification, and documentationStorage, organization, staging, and distributionEnsure all received materials are:Verified against purchase orders and transmittalsInspected upon receipt for damage or discrepanciesDocumented with signed packing slips and condition verificationImplement and enforce standardized processes for:Material tracking and real-time visibilityTransmittals and delivery documentationChain of custody and material accountabilityAlign material readiness with project schedules to ensure installation teams are never delayed due to material constraints.Eliminate inefficiencies such as:Lost or unaccounted materialsMisaligned deliveriesExcess handling or improper storageOwn the end-to-end process for damaged, defective, or non-conforming materials, including identification, documentation, and resolution.Leadand manage all RMA (Return Material Authorization) processes, ensuring timely resolution and minimal impact to project schedules.Establish standardized processes for:Damage reporting (photos, documentation, packing slips, transmittals)Vendor notification and escalationRMA tracking through closureActas the primary liaison with manufacturers, distributors, and vendors to:Expedite replacements or creditsResolve warranty and quality issuesEscalate critical path material delaysEvaluate and coordinate material substitutions when required by:Partnering with engineering, QA, and field teams to validate alternativesEnsuring compliance with client specifications and standardsProviding risk assessments and recommendationsCommunicate proactively with clients, field teams, and leadership on:Material issues and impactsReplacement timelinesApproved substitutions and execution plansTrack and report on:RMA cycle times and resolution timelinesMaterial damage trends by vendor and siteSubstitution impacts to schedule and costDrive continuous improvement by identifying root causes of material damage or failure and implementing preventative measures.Define and enforce clear roles and responsibilities for:Site Logistics LeadsLogistics CoordinatorsMaterial HandlersEnsure all sites maintain:Organized, labeled, and auditable material storage areasClean, safe, and efficient logistics workflowsAccurate and up-to-date inventory recordsStandardize expectations for:Material receiving processesStaging and kitting strategiesDelivery-to-install workflowsConduct regular site audits to ensure compliance with logistics standards and expectations.Develop and maintain centralized tracking systems for:Material status (ordered, in transit, received, installed)Delivery schedules and constraintsInventory levels by site and regionEnsure consistent use of tracking tools (Smartsheet, Excel, ACC, or similar platforms).Provide regular reporting to leadership and clients on:Material readiness and risksDelivery performanceInventory accuracy and variancesUtilize data to drive:Vendor accountabilityProcurement improvementsReduced material loss and delaysOversee relationships with delivery vendors, freight providers, distributors, and manufacturers.Evaluate and implement regional warehouse strategies to optimize logistics efficiency.Ensure vendors meet expectations for:On-time deliveryDocumentation accuracyProduct quality and damage preventionSupport contract negotiations focused on cost efficiency, reliability, and scalability.Partner with:Operations & Field Execution TeamsProcurement & Supply ChainProject Controls & SchedulingQuality & Safety TeamsEnsure logistics is fully integrated into:Project schedules and sequencingInstallation readiness planningRisk identification and mitigation effortsRecruit, onboard, and develop high-performing logistics teams across all regions.Provide coaching and mentorship to Regional Logistics Managers and site-level teams.Establish clear expectations, performance metrics, and accountability structures.Support development of future leaders and succession planning for Logistics Director-level roles.Foster a culture of continuous improvement, ownership, and teamwork.Ensure all logistics operations comply with:E2 Optics safety standardsClient-specific safety requirementsPromote safe material handling, storage, and transportation practices.Travel: Travel required to support site operations and program alignment.Percentage of Time: 20% - 50%What We Are Looking ForHigh school diploma or GED requiredBachelor's degree in logistics, supply chain management, business administration, or equivalent experienceOSHA 10 required, OSHA 30 preferredDemonstrated expertise in logistics management, ideally within hyperscale data center settingsProficient leadership capabilities, adept at fostering and guiding top-tier teamsOutstanding communication and interpersonal proficienciesTrack record in warehouse site selection and vendor oversightWell-versed in industry standards and forthcoming logistics trendsStrong leadership, communication, coaching, and collaborative skillsExceptional analytical, organizational, and problem-solving skillsAbility to add value both independently and as a team memberDemonstrates professionalism with the ability to engage effectively to build rapport across all employee levels, management, staff, customers, vendors, contractors, and othersAbility to effectively transfer knowledge, coach, influence, and encourage othersPromotes a working climate that fosters ownership, creativity, openness, and passionDemonstrated team building and conflict resolution skillsAbility to work under time pressure and adapt to changing requirements with a positive attitudeUse strong oral/written communication and organizational skills to consistently exceed internal and external customers expectationsDisciplined, detail-oriented, organized, and thorough self-starterDemonstrated skill in organizing resources, establishing priorities, and motivating stakeholdersStrategic planning, tactical, and execution skillsAbility to create and implement policies and standards that drive corporate strategic initiativesProficient in using a computer and Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)What We OfferCompetitive payOpportunities for professional development and career growthBICSI training facilitiesA supportive and inclusive work environmentHealth, dental, and vision insurancePaid time off and holidays Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. This role requires sitting, use of hands and arms, verbal communication, and occasional physical movement such as stooping or kneeling. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight and confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.