PARKING SERVICES SPECIALIST

Parking Services Specialist Position Title: Parking Services Specialist Position Summary: Performs all phases of work related to parking violations, vehicle registration and field event operations including duties that may be needed to support other police functions. Required Qualifications: Education equivalent to the completion of high school. Possession of valid Driver's License. Two years of customer service experience. Experience interpreting and enforcing policies, rules and regulations, preferably in a police or parking enforcement setting. Computer data entry experience. Ability to lift 40 pounds. Ability to type accurately. Ability to maintain and keep records and prepare reports from such records. Ability to successfully complete training to become a certified LEIN computer system operator. Demonstrated positive interpersonal skills. Demonstrated ability to communicate effectively and project a positive image. Ability to perform the essential functions and requirements of the job. Preferred Qualifications: Associates degree or equivalent. Experience and/or interest in emergency dispatch. Knowledge of billing procedures. Experience in a police department. Knowledge of ticket validation and related computer systems. Duties & Responsibilities: Collects money for parking violations and vehicle registration fees. Processes appeal forms. Explains parking rules and regulations to the public. Verifies registered owners with State of Michigan for license plate numbers with unknown owners in Parking Services database. Issues annual parking decals and temporary parking permits for motor vehicles for students, faculty, staff and guests. Enters and retrieves information from various software programs regarding parking permits, citations and accounts. Utilizes communication tools and social media to disseminate necessary permit mailing, evacuation and move in/out notices to registered vehicles. Coordinates student employees PEO's (Parking Enforcement Officers) working hours. Event parking management Supports police/dispatch customer service functions Performs updates and operational functions to handheld ticket writers when needed. Web Development recommendations. Performs database and software updates and edits vehicle registration disclaimers and time lines as needed with assistance from vendor and/or OIT. Performs other duties as assigned. Employee Group: Supervisory Technical Staff Pay Level: 4 Pay Range: $14.50 - $23.00 per hour, estimated starting rate: $14.50 - $17.00 Division: Finance and Administrative Services Department: Parking Services Position Status: Regular Position End Date Employment Status: Full-Time FTE: 1.0 Position Type: 12 month Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as required. Location: Mount Pleasant, MI About the Department About CMU: Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more are within easy reach of the city's central location in Michigan's Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms. CMU Leadership Standards: Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference. We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the Leadership Standards before applying for this position. EEO Statement: CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight. If you wish to see "Know Your Rights" posters, please click here. CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both. CMU's Title IX Coordinator can be reached at: Phone: 989-774-3253 Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: titleix@cmich.edu