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Strategic Accounts Director

We anticipate the application window for this opening will close on - 28 May 2026At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeThe Director of Strategic Accounts (DSA) has leadership responsibility for developing and fostering the Administrative and C-Suite relationships at selected key strategic accounts. The individual will also cultivate relationships with clinical leaders, divisional leaders or chairs of relevant clinical areas. Each DSA will be responsible for driving Medtronic revenue and increasing Medtronic share and for coordinating hospital-specific strategies that match the breadth of Medtronic's Enterprise product and service offerings. The primary work will be partnering with the Regional Vice Presidents (RVP's) and local sales leadership to promote cross-functional team collaboration to position Medtronic Enterprise and to evolve our value proposition to include solution offerings. The DSA will partner with the field to build a robust account plan, execute against that plan to identify mutually preferred partnerships with targeted strategic accounts and will make decisions that bring to bear the entire portfolio. This leader will also work to shift the conversation from traditional product sales to solutions that meet the customer's strategic priorities. Strategic Accounts are those accounts where Medtronic has identified an opportunity to explicitly develop a formal relationship that advances both parties mutual and unique interests. Some of these accounts are those accounts who are interested in evolving business models from fee-for-service to value based and are interested in a collaborative relationship with a medical technology company to advance this effort.Responsibilities:Lead the development and communication of the Medtronic Enterprise strategy to increase revenue and share in approximately 10 key strategic accountsLead the strategy in collaboration with the RVPs, field team, and Operating Unit leadership to drive the Medtronic's portfolio of products and solutions at select strategic accounts by aligning to the accounts' areas of strategic interest and priorityIdentify opportunities to leverage Medtronic's capabilities to help customers optimize Cost and Outcomes, Increase Patient Access and Improving EfficienciesAchieve fiscal year AOP targets. Consistently grow revenue in targeted accounts at a rate exceeding national market growth averageMove strategic customers from current state to a trusted strategic partnership; formalize partnership through an agreement that is recognized across Medtronic and the accountBuild a strong Medtronic brand and relationship at the Service Line Administrator and C-Suite level within the flagship hospital and health system. Additionally, support the sales team in building internal relationships across all business units. Encourage OU sales teams to leverage individual physician relationships in Strategic AccountsIdentify key customer needs and partner with the Strategic Solutions Director(s) (SSD) to acquire and coordinate appropriate resources to deliver and implement programs that drive unique valueWork closely with the SSD (strategic solutions directors) to launch and lead execution of Neuroscience, Cardiovascular and MedSurg solutions into strategic accounts to address customer's long term strategic imperatives and provide feedback to the internal organization on potential new solutionsProvide leadership and subject matter expertise to the Medtronic field on the changing healthcare dynamics and the needs of the administrative customer. Proactively share best practices with the Strategic Alliances team.Collaborate with the RVPs to coach the DMs and local sales teams on strategic account management and solution-based selling that deliver economic valueImplement a thorough account planning process to align local sales team on specific account level strategies, objectives, and timelinesCo-develop strategic or business plan that span Medtronic businesses, that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for successWork closely with RVP/DM to develop the strategy and execution of contracts that leverage multiple businesses within Strategic Accounts. Drives incremental share and enterprise growth.Perform quarterly business reviews with Customer Supply Chain, Service Line and Physician Leadership.Ensure customer Solution ideas and requests are communicated internally. Pilots addressing current hospital pain points, patient challenges and chronic disease population management are most valuableMust Have: Minimum Qualifications* Bachelor's Degree* Minimum 10 years of sales experience or equivalent consulting and/or leadership experience in healthcare or an advanced degree and minimum 8 years of sales experience or equivalent consulting and/or leadership experience in healthcareNice to HaveMBA or master's degree in marketing or communicationStrong Strategic and Business Acumen skills. Understanding of P&L and customer financial statementsExperience in reading, analyzing and writing strategic plans and proposals with customersProven ability as a leader in defining and developing business or marketsDemonstrated ability to collaborate and influence in a matrixed marketing environment and to work effectively with sales, sales management and customersExcellent verbal, written and presentation communication skills - especially executive presence and C-Suite presentation and sales experienceProven ability to build and facilitate strong, productive working relationships with a wide variety of cross-functional and customer contactsHigh degree of flexibility and adaptability in a rapidly changing business/negotiation environment; ability to rapidly acclimate to change and embrace new business opportunitiesHigh performer in current and previous rolesStrong negotiating skillsIn depth knowledge of healthcare industry, environment and GPOs/IDNsProven ability to successfully execute a complex sales process and interact with the C-SuiteFor Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & SponsorshipAt Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.Join us in our mission to alleviate pain, restore health, and extend life-where your unique background and perspective are valued.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$215,000.00 - $215,000.00This position is eligible for an annual long-term incentive plan.The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.