Retail Store Management Trainee - 2984

OverviewRetail Store Management Trainee to join our team. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. Requires a minimum of 1 year retail management experience. Pay range: $23.00 to $29.00 per hour. Earn potential includes commission based on performance and may include an additional hourly bonus depending on role and location.Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of the hourly rate.Position SummaryWe are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment.Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.ResponsibilitiesFacilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.Recruit top talent by sourcing candidates through company-prescribed channels.Open and close the store, including counting cash drawers and merchandise, and ensuring procedures are followed to protect assets.Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.Administer processes within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.Evaluate the store's financial statements and drive profitability through communication and goal-setting.Ensure operating standards meet or exceed FirstCash standards.Monitor loan qualification and buying processes to ensure value and integrity of all loans issued.Complete assigned tasks and training for self-development as requested.Communicate clearly with employees to ensure understanding of the store's mission and profit objectives.Remain up-to-date on product knowledge.The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.Other related duties as assigned.Minimum Requirements & QualificationsMust be willing and able to lift/carry up to 50 pounds.Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with applicable laws.Demonstrated ability to effectively supervise others.Ability to work with firearms and to become firearms certified.Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.Minimum Age: 18 years oldHigh School Diploma, GED, or equivalent experienceShould be able to work in multiple locations as needed.Must have the ability to work a flexible retail schedule, including weekends and holidays.Store Manager Trainee will work 45+ hours a week. Hours are based on business needs and not guaranteed.Computer literate and able to operate POS systems and common office machines.Ability to multi-task in a fast-paced environmentDetail-oriented with strong organizational skills and analytical ability.Cash handling experience required.Ability to work independently with minimal supervision.Excellent work ethic and strong business sense.Bilingual applicants are encouraged to apply.Benefits and CompensationComprehensive benefits (Medical, Dental, Vision, Life, and other options; eligibility required).Most stores operate 9:00 AM to 6:00 PM; many locations closed on Sundays.Earned Wage Access program available after two days of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).Possibility of unlimited commission above base rate.Paid vacation: 1 week after 6 months; additional weeks after 1 year and thereafter; 120 hours after 5 years (subject to local requirements).Sick/personal time: 8 hours after 6 months, 16 hours annually 2-5 years; 24 hours after 5 years.Employee discounts from day one of active employment.Tuition reimbursement up to $2,000 per year for full-time employees meeting program requirements.Access to over 10,000 discounts and FirstCash Perks.401k enrollment after six months of employment.Access to FirstCash Pet Insurance program.Commission InformationThe commission incentive plan is proprietary. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit from personal performance. More details provided during interview.NotesThe information in this description is not an all-inclusive list of duties and responsibilities and may be changed at any time. Management may reassign duties as needed. An arbitration agreement may be required upon offer.Pay rates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend; signup is required and restrictions/fees apply. FirstCash 401K is available to employees 21 or older. Maximum base pay rate is based on prior experience and skills.FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided as needed.J-18808-Ljbffr