Learning Technical Trainer II

Title: Learning Technical Trainer II Location: TX - Irving, 75039Start Date - End Date: 10/27/2025 - 01/17/2026Job Description:The Learning Technical Trainer II is responsible for planning, developing and conductingstandardized Business systems training programs to meet the organizations Businesssystem requirements, new business objectives and regulatory guidelines. The LearningTechnical Trainer trains and serves as a resource for super users, end users for enterprisesystems (i.e ERP - Infor, Kronos, Concur, Office 365) as well as other designatedapplication(s) while maintaining training curriculum and delivering ongoing Businesssystem education. They will be responsible for building, maintaining and testing of thetraining environment. The Trainer will assist with the development of training content andtraining classes related to Business applications and technology. In addition, this role willassist with learning delivery process improvement and the communication of projectstatus updates, system design abilities and other related information to the variousdepartments within the organization. The Trainer will deliver informal and formal learningsolutions in a manner that is both engaging and effective. This role will report directly to theManager, Technical Learning and will also work in close partnership with the otherstakeholders (i.e ERP-Infor Services, Supply Chain, Human Resources, Revenue Cycle, andTalent Management).What You Will Do:• Manage the learning environment.• Prepare for training delivery.• Convey objectives.• Align learning solutions with course objectives and learner needs.• Establish credibility as an instructor.• Create a positive learning climate.• Deliver various learning methodologies.• Facilitate learning.• Encourage participation and build learner motivation.• Deliver constructive feedback.• Ensure learning outcomes.• Evaluate solutions.• Present ideas effectively to individuals or groups when given time to prepare; deliver presentations suited to the characteristics and needs of the audience.• Identify customer expectations.• Select appropriate strategies, research design, and measures.• Communicate and gain support for the evaluation plan.• Manage data collections.• Analyze and interpret data.• Apply learning analytics.• Make recommendations to aid decision-making.• Design and develop informal and formal learning solutions using a variety ofmethods.• Conduct a needs assessment.• Identify appropriate learning approach.• Apply learning theory.• Collaborate with others.• Design a curriculum, program, or learning solution.• Design instructional material.• Analyze and select technologies.• Integrate technology options.• Develop instructional materials.• Evaluate learning design.You Will Be Successful If:• Demonstrate strong communication and human relationship skills.• Provide effective customer service by being courteous, polite and friendly at alltimes.• Acknowledge customers timely in order to determine their need and help thecustomer resolve the issue or request.• Participate in departmental programs that promote and deliver exceptionalcustomer service.What You Will Bring:• Bachelor's Degree Five (5) or more years of direct experience developing, designingand delivering training and education programs required.• Strong facilitation experience, someone who has done extensive in-person andvirtual software training.• Experience delivering training for an Enterprise Resource Planning system highlydesirable.• Experience with learning content management systems highly desirable.About Impresiv Health:Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services.Additional Details100% onsite in Irving, TX and willing to travel to Santa Fe, New Mexico from 2/23-4/10/26.