Senior IT Support & Escalation Specialist (Remote)

A professional services organization is seeking a highly organized technical support professional in Washington, DC to provide advanced support to end users in remote and on-site environments. This role involves troubleshooting complex technical issues, administering operating systems, and managing support requests. Candidates should have strong Office 365 knowledge, proven executional excellence, and at least four years of technical support experience. Competitive salary and benefits offered. J-18808-Ljbffr