Inside Sales Specialist

Job DescriptionWe are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team in Houston, TX. In this role, you will be the vital link between our customers and our organization, managing the complete sales cycle from initial customer inquiries through quotation development and order placement. You will leverage your consultative selling approach, technical knowledge, and customer-focused mindset to drive sales growth while building lasting relationships with our clients. This position offers an excellent opportunity to make a meaningful impact in a collaborative, fast-paced environment where your contributions directly influence our success.Receive, process, and prioritize customer Requests for Quotation (RFQs) from multiple channels, including web portals, direct inquiries, and outside sales referralsAnalyze customer requirements and project specifications to determine appropriate product solutions and sizingCollaborate with cross-functional teams including engineering, purchasing, and sales to develop comprehensive technical and commercial proposalsPrepare detailed quotations that include commercial terms, technical product information, pricing schedules, and delivery timelinesConduct thorough technical and commercial review of incoming customer purchase orders to ensure alignment with quotations and facilitate seamless handoff to the contracts departmentProvide exceptional technical support and guidance to customers, sales representatives, production teams, and internal departmentsDevelop and maintain accurate cost and delivery estimates using established pricing guidelines and profit targetsGenerate internal orders to manufacturing facilities with complete product specifications and technical requirementsManage project follow-up activities with company representatives, distributors, customers, and area sales managers to ensure customer satisfaction and order fulfillmentIdentify opportunities to streamline departmental processes and develop tools to enhance efficiency and productivityMaintain organized records and documentation throughout the entire sales cycleDemonstrate assertiveness and decisiveness in resolving commercial and technical issues while maintaining transparency with all stakeholdersQualificationsProven experience in inside sales, sales support, or customer communication rolesDemonstrated ability to manage multiple priorities and multi-task effectively in a fast-paced, constantly changing environmentStrong proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Excellent written and verbal communication skills with the ability to communicate professionally at all organizational levelsSolid understanding of quotation development, pricing analysis, and cost estimationStrong time management and organizational skills with the ability to meet deadlines consistentlySelf-motivated, independent worker who thrives in both collaborative and autonomous settingsAbility to apply analytical thinking to develop creative solutions that maximize customer valueDemonstrated commitment to delivering quality service to both internal and external customersProficiency in customer relationship management (CRM) principles and practicesStrong listening and empathetic communication skillsProblem-solving ability with a focus on finding innovative solutionsPreferred Qualifications:Experience with electronic sales portals or procurement platformsBackground in industrial automation, instrumentation, or related technical fieldsKnowledge of industrial products such as actuators, controls, solenoids, positioners, or limit switchesCompletion of a technical course or certification in a relevant fieldAdvanced English proficiency for technical reading and writingExperience with sales pipeline management and forecastingFamiliarity with technical documentation and specification developmentPrevious experience in a manufacturing or industrial sales environmentDemonstrated ability to negotiate and influence outcomesExperience developing tools or processes to improve operational efficiency#HP Additional InformationRotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.