INSIDE SALES REPRESENTATIVE

Inside Sales RepresentativeCustom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.The position of Inside Sales Representative (ISR) will be responsible for providing rental and sales support to Territory Managers (TM), other business partners, as well as customers directly. The ISR will work cooperatively to develop, build, and strengthen long-term relationships and help to achieve superior customer satisfaction with Custom Truck One Source (CTOS) customers. The key role of the ISR is to determine the best solution(s) for the customer, develop quotations, follow-up, enter the order and support the logistics through successful delivery to the customer. This is done with the support and guidance of the TM and other team members. Success in this role is based upon exceeding the sales quota for your team, growing existing customer business and building relationships with new customers.Essential Duties and ResponsibilitiesLearn and master operational procedures while being change and detail orientedCommunicate with business partners to ensure proper rental and sales administration tasks are being completed accurately; and quality customer service is providedEnsure that all requests for quotes and sales are processed accurately and completely, all customers are promptly followed-up with at inception of quote request, and are kept apprised of the process during and after the rental or saleMonitor email messages and company telephone to qualify, and manage quotes, rentals, and salesUtilize technological tools to track data to decrease speed to quote timesCapitalize on all opportunities and diligently log all activityContact vendors and CTOS locations nationwide for shipping quotes and shipping of rental units and items that have been sold to customersLearn and master the CTOS Parts Tools and Accessories OEM product lineAssist customers by cross-selling, up-selling, substitution of products, and appropriate add-onsRequired Skills and QualificationsCommunication skillsAbility to communicate with others who have inquiries about CTOS, and be able to exchange accurate informationProfessional demeanor and excellent interpersonal and business level communication capabilitiesTake the time to understand points made by business partners and customers, asking questions as appropriateMonitor/assess performance of yourself, other individuals, or organizations to make improvementsCommunicate effectively in writing as appropriate for the needs of the audienceBachelor's degree helpful, will consider any qualified candidatesPreferred Skills and QualificationsAbility to learn and comprehend technical materialComputer and smartphone proficiency including the MS Office Suite primarily Outlook, Teams, and especially Excel and, as well as SalesforceAbility to work with mathematical concepts, apply concepts such as fractions, percentages, ratios, and proportionsUse logic and reasoning to identify the strengths and weaknesses of alternative solutions3+ Years of utility industry products and services including tooling and safety equipment, or related industry rental/sales experience preferred (willing to train the right individual)Power Distribution industry and sales experience preferredWorking ConditionsAble to work as scheduled with punctual attendance 8:00 am - 5:00 pm, taking into consideration multiple time zones, Monday-Friday plus additional hours/days necessary to meet business demands, especially during storm season(s)Constantly operates a computer, phone, copy machine, laptop, mobile device, and printer, etc.Ability to travel with overnight stays during training, meetings, shows and other events as neededPhysical RequirementsSitting, standing, and walkingOccasionally lift and/or move up to twenty-five pounds.Benefits401(k) with Employer MatchCompetitive Health CareDental, Vision, and Life InsurancePaid Vacation, Sick and HolidaysSTD/ LTDPartner DiscountsInvestment in Employee DevelopmentTuition ReimbursementEqual Employment Opportunity EmployerCustom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.