Customer Events and Business Development Co-Op

Job DescriptionCustomer Events and Business Development Co-OpEF Explore AmericaFull time, Cambridge, MA$22/hr 40/hrs a weekAug 18th - Dec 2026EF Education First is excited to offer a Cooperative Education (co-op) program in partnership with a student’s college or university, giving students the opportunity to align their academic and future career goals with full time or part time work experience for a select period of time.EF offers a multitude of part-time and full-time, 4-6-month co-ops starting in January or Summer, across our travel, language, and education businesses in sales, customer service, operations, finance, and marketing.The RoleWe are seeking a motivated and detail-oriented Customer Events and Business Development Co-op to temporarily join our team. This co-op offers a unique opportunity to gain hands-on experience in event coordination support and business acquisition. The co-op position will assist the Events and Business Development teams in ensuring accurate and efficient customer data management for successful event execution, as well as conducting market research to support business growth initiatives.Key Responsibilities Customer Data Input & Management: Support the Events team by accurately inputting, maintaining, and organizing customer data to ensure seamless event planning and execution. Event Support: Assist the Events team in tracking participant information, managing data integrity, and ensuring all customer records are up to date ahead of and following events. Market Research: Conduct research on industry trends and competitors to gather insights on market positioning, strengths, weaknesses, opportunities, and threats for the Business Development team. Data Reporting: Analyze competitor and market data and prepare detailed reports highlighting key findings and recommendations to support the Business Development team's strategic initiatives. Research Support: Assist the Business Development team in identifying new market opportunities by compiling and summarizing relevant data and research findings.Qualifications Education: Currently pursuing a degree in Business Administration, Marketing, Communications, or a related field. Skills:Strong written and verbal communication skills.Excellent organizational and multitasking abilities.Analytical mindset with the ability to interpret data and generate actionable insights.High attention to detail and a proactive approach to problem-solving.Comfort working with data entry and customer database systems. Experience: Previous internship or work experience in a business development, events, or marketing role is a plus but not required.What You'll Gain Hands-on experience supporting event operations and business development functions. Insight into market research and competitive analysis methodologies. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software. Experience working with customer data systems and developing strong data management practices. Networking opportunities and mentorship from experienced professionals.Why You’ll Love Working HereThis is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support. About UsSome companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.About The TeamEF Explore America brings students face to face with iconic history, rich culture, and natural landscapes on class trips across North America. In partnership with educators, our programs amplify the classroom experience through hands-on learning and human connection. We believe having these impactful experiences at a formative age leads to more self-discovery, empowering middle-schoolers to see the world around them in a whole new light.Learn more about EF Explore America: https://www.efexploreamerica.com/