Service Advisor_2 (Toyota)

Service Advisor (Toyota) Nucar Toyota of Norwood is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages.Job Responsibilities:Greet customers when they arrive at the parts and service center and direct them to an available mechanicConsult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needsEducate customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part optionsAnswer questions about service outcome, maintain process transparencyInform customers about warranty protections and potential cost savingsHelp customers make informed decision between trading in a car or repairing it through our shopManage and oversee the service center's workflow and schedulingEducation and/or Experience:High School Diploma or equivalent requiredExtensive knowledge of automotive industry and parts requiredPrevious service or advising experience is preferredNucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:Medical, Dental, Vision CoverageLife InsuranceFitness DiscountShort & Long-Term Disability InsuranceEmployee Referral Bonus, Longevity BonusPaid Vacations, Paid Holidays, & 401K with Company ContributionWe are excited about meeting you!Nucar is a drug free, Equal Opportunity Employer