IT Technical Transition Manager

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager. This is a large scale, complex IT modernization project with high visibility in the IT Investment Portfolio. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer. Required Knowledge, Skills, and Abilities · Technical Knowledge -Strong understanding and knowledge of .NET application architectures -Hands-on knowledge of Microsoft Azure, including: -App Services / Functions -Azure SQL, Storage, and Key Vault -Azure Monitor and Application Insights -Azure RBAC and managed identities -Experience with Azure DevOps, CI/CD pipelines, and operational monitoring -Understanding of public sector IT governance, security, and compliance requirements -Strong vendor management and stakeholder communication skills -Ability to lead cross-functional technical teams during high-impact transitions -Familiarity with ReactJS-based front ends (support perspective) · Management & Leadership Skills -Proven experience leading complex IT transitions or transformations -Strong vendor management and contract enforcement skills -Ability to translate technical risks into executive-level language -Excellent facilitation and decision-making skills · Operational & Process Skills -Experience implementing or managing: -IT service management (ITIL-aligned preferred) -Incident, problem, and change management -Production support models -Strong documentation and operational discipline -Ability to design and execute phased transition plans · Experience -IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams -3–5+ years in: -IT management -Technical program management -Application or infrastructure operations leadership -Demonstrated experience transitioning systems from: -Vendor-led to internally supported -On premises to cloud environments -Strong organizational skills and ability to manage multiple testing activities within the program simultaneously. -Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator vendor to State Of Michigan technical teams; escalate risk areas as needed; coordinate all activities and provide expertise throughout the IT technical transition phase. - IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams - IT management (3-5+ years) - Technical program management (3-5+ years) - Application or infrastructure operations leadership (3-5+ years) - Clear and concise written and verbal communication is crucial to success and productivity in this role - Hands-on experience leading a vendor-to-internal IT technical support and technical knowledge transfer transition of a critical IT solution implementation project