Office Coordinator

About Us Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, is seeking a highly organized Office Coordinator to support our office in Idaho Falls. Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools. Qualifications Why Join Us Work at the center of one of healthcare’s fastest-growing sectors. Collaborate with a high-performing leadership team with proven success in scaling companies. Be part of a culture focused on mission, teamwork, and delivering exceptional experiences. Why Is This Role So Special? The Office Coordinator will keep our Idaho office running smoothly, provide a welcoming environment for employees and guests, and offer light administrative support for leadership. This role is perfect for someone who enjoys organization, variety in their day, and contributing to a positive company culture. Key Responsibilities: Office Management: Act as a brand ambassador by maintaining a welcoming and professional office environment. Organize and oversee office operations, including supplies, cleanliness, and workspace readiness. Take a leadership role in promoting a positive workplace culture by organizing events, activities, and initiatives that foster collaboration and employee engagement. Assist in onboarding new hires, preparing workspaces, and creating welcome packages. Serve as the primary liaison for building maintenance, security, and office vendors. Process incoming and outgoing mail and packages. Administrative Support: Provide calendar coordination for leadership as needed. Assist with travel arrangements and expense reporting. Help prepare simple correspondence or documents when requested. Ensure timely follow-up on action. Exercise discretion and maintain confidentiality in all aspects of work, including sensitive company matters. Take on special assignments or cross-functional projects to support company needs. Experience and Qualifications: Previous office coordination, administrative, or hospitality experience preferred. Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong written and verbal communication skills with a keen attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to handle confidential information with discretion and professionalism. Proactive and resourceful problem-solving skills with a positive and adaptable attitude. Strong interpersonal skills with the ability to build and maintain relationships across all levels of the organization. Physical Requirements: Ability to sit for extended periods while working at a desk and using a computer.