Technical Program Manager
About UsReframe Systems is a Physical AI and robotics company on a mission to make high-performance housing attainable and abundant in the communities where people want to live. Through our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction.Our volumetric modular buildings are produced in our Andover, MA microfactory, with a growing pipeline across North America and a new microfactory on the way. We are building a system that balances repeatability with site-responsive design, enabling homes adaptable to each site, community, and customer need. Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered.We’re reimagining the future of housing through a smarter and more sustainable system that empowers people to live better. Come build it with us.THE ROLEThis is a cross-functional program management role. You are Reframe's risk management and decision-forcing layer across all active construction projects.You maintain the single source of truth on where every project stands across Design, Permitting, Engineering, Factory Production, Field Operations, Software, and Procurement. Your job is to make sure the right people have the right information at the right time — and that risks surface weeks before they become expensive surprises.This role reports to the Head of Systems Design and Engineering. You will own a portfolio of 5+ concurrent projects from contract through field delivery.What You'll DoCross-functional CoordinationInterface with team leads across Design, Engineering, Factory Production, Field Operations, Software, and Procurement to understand requirements, constraints, and dependenciesTranslate those inputs into a unified, end-to-end plan with clear owners, dates, and handoff criteriaDrive execution: track progress, surface blockers, hold teams accountable to commitmentsServe as the primary point of contact for leadership on program health — translate complexity into clear, actionable status and risk summariesMaintain the cross-project schedule in Jira/BigGantt, integrating timelines across all functionsTrack factory capacity allocation against project demand; flag conflicts before they hit the critical pathRisk Identification and EscalationFlag critical path risks weeks before they materialize — not afterTrack long-lead procurement items against scheduleIdentify cross-functional dependencies that no single vertical seesManage project priority stack across all verticals and flag when priorities need to shiftTriage issues raised across functions; route to the correct lead; ensure nothing is unownedWhen a project slows down, identify whether the root cause is a one-time issue or a systemic gap — and fix the system, not just the symptomStage Gate and Handoff GovernanceOwn the design stage gate process: define required artifacts at each gate and who must sign offFacilitate PRD (Product Requirements Document) development with cross-functional stakeholdersQualifications6+ years of cross-functional program management in a hardware, manufacturing, or operations-intensive environmentDemonstrated ability to identify and escalate schedule risks proactively — not reactivelyComfort holding functional leads accountable without direct authorityStrong written communication: clear, concise, action-orientedExperience with Jira, BigGantt, or equivalent project tracking toolingComfort with AI-assisted workflowsFamiliarity with modular/prefab construction, advanced manufacturing, or AECReframe Systems is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.If you believe you have the skills to thrive in this role, we encourage you to apply—even if you don't meet 100% of the listed requirements. At this time, we are only considering candidates who are authorized to work in the U.S. without the need for current or future visa sponsorship.Compensation Range: $150K - $180K