Workplace Coordinator (Reception & Client Experience)

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.Job DescriptionPosition SummaryThe Workplace Coordinator (Reception & Client Experience) is the primary on site resource for reception coverage, guest experience, meeting and hospitality support, and day to day office operations. This role sits at reception and provides a professional first point of contact while supporting facilities, office services, onboarding, and basic IT needs to maintain a well run and client ready workplace.Key ResponsibilitiesFront Desk & Guest Experience (Primary)Maintain consistent reception coverage during business hoursGreet visitors and provide a professional first impressionNotify employees of guest arrivals and support visitor flowAnswer and route incoming calls and respond to general inquiriesManage shared inboxes for guest spaces and conference room requestsCoordinate visitor access, parking vouchers, and badge activationSend daily visitor lists to building securityMeetings & HospitalityMaintain the shared calendar and conference room scheduleCoordinate meetings, including room reservations, catering, and setup and breakdownEnsure conference rooms and shared spaces are clean, stocked, and ready for useMaintain audio and visual equipment and report issues as neededClean and restock conference rooms, kitchen, and pantry areas throughout the dayOffice Operations & FacilitiesHandle incoming and outgoing mail, packages, and shipmentsSubmit and track maintenance requests and coordinate with building management and engineersOrder, stock, and distribute office, pantry, IT, and production suppliesCoordinate vendor services, including copier and equipment supportProvide reprographics and print support when requested or during peak periodsIT & Workplace SupportSet up and replace monitors, docking stations, and workstationsProvide basic IT and connectivity support and coordinate with IT partnersSupport meeting room technology and assist with AV setup as neededCoordinate access for server room and other technical needs where requiredOnboarding, Culture & EventsPrepare new hire workstations, equipment, and suppliesSupport office events and ad hoc requests as neededAssist with office decorating for holidays and internal eventsMaintain flexibility to adjust schedule on occasion, including planned early start times or extended hours to support meetings and office needsQualificationsJob QualificationsHigh school diploma or equivalent required2 or more years of experience in workplace coordination, reception, office services, hospitality, or facilities supportStrong customer service and communication skillsAbility to manage multiple priorities and work independentlyStrong attention to detail and organization skillsComfortable working with senior stakeholders, vendors, IT, and building managementProficiency with Microsoft Office; experience with booking or visitor systems is a plusAdditional InformationThe range of pay for this role at the noted RRD location is $24 - $26/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.Shift: Monday to Friday, 8:20am to 5:30pm#GOC#WLNATAll employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.RRD is an Equal Opportunity Employer, including disability/veterans