Senior Technical Program Manager

Role: Senior Technical Program Manager – Enterprise Systems (SAP / Salesforce)Location: San Francisco Bay Area / Hybrid (3 days onsite preferred) Engagement: 12 months with extension likely Role Overview:We are seeking a senior Technical Program Manager to lead complex, cross-functional initiatives spanning enterprise systems landscape — primarily SAP S/4HANA and Salesforce ecosystems. This role sits at the intersection of business operations, engineering, and architecture, and requires equal fluency in technical depth and executive-level program leadership. You will own delivery of high-visibility programs touching Quote-to-Cash, Lead-to-Order, Finance transformation, and customer data integration.Key ResponsibilitiesLead end-to-end delivery of multi-track enterprise programs involving SAP S/4HANA, SAP BTP, Salesforce Sales Cloud, Service Cloud, CPQ, and Revenue Cloud, including planning, resourcing, milestone tracking, and risk management.Partner with Enterprise Architecture, Product, Engineering, and Business Operations leaders to translate strategic objectives into executable technical roadmaps with clear deliverables and success metrics.Drive integration design discussions across SAP, Salesforce, and adjacent platforms (Workday, NetSuite, Coupa, data lake / Snowflake). Make trade-off decisions on build vs. buy, custom vs. configured, and synchronous vs. event-driven patterns.Own program governance: steering committee cadence, executive status reporting, RAID logs, dependency mapping across 5–10 parallel workstreams, and cross-team blocker resolution.Manage system integrators, ISVs, and internal engineering pods. Hold vendors accountable to SOW deliverables and quality gates.Lead UAT planning, cutover orchestration, hypercare strategy, and post-go-live stabilization for major releases.Build and maintain program-level financial models — capex/opex tracking, vendor burn rates, and ROI realization against business casesRequired Qualifications10+ years of program/project management in enterprise software environments, with at least 5 years specifically managing SAP and/or Salesforce implementations or large-scale enhancements.Demonstrated technical depth — able to read solution design documents, challenge architects on integration patterns, review API specs, and understand data models without translation. This is not a pure delivery PM role.Hands-on understanding of at least two of the following: SAP S/4HANA (Finance, OTC, or P2P modules), SAP BTP / CPI, Salesforce Sales Cloud, Salesforce CPQ, Salesforce Revenue Cloud, MuleSoft / Boomi / Workato.Proven track record managing programs with $5M+ budgets, 30+ contributors across geographies, and direct executive (VP/SVP) stakeholder exposure.Strong command of program management frameworks (SAFe, hybrid Agile/Waterfall) and delivery tooling (Jira, Smartsheet, Confluence, Monday.com).Exceptional written and verbal communication. Ability to produce executive-grade decks, run steerco meetings, and write crisp status narratives.Bachelor’s degree in Computer Science, Engineering, or related field.Preferred QualificationsExperience at SaaS / software companies undergoing subscription model transformation or revenue recognition (ASC 606) initiatives.Prior exposure to data platforms (Snowflake, Databricks) and data engineering programs adjacent to enterprise systems work.PMP, SAFe Agilist, Salesforce Admin/Advanced Admin, or SAP Activate certifications.Experience with M&A integration programs touching ERP/CRM consolidation.Background in software engineering or solution architecture before transitioning to program management.