Key Accounts Sales Application Engineer (OH)

MAPAL Inc. is the US subsidiary of the MAPAL Group. It employs more than 160 team members at two locations in the United States to ensure superior customer satisfaction. The Port Huron site, located 50 miles north of Detroit, focuses on the manufacturing and reconditioning of PCD tools. It is the U.S. Headquarters for sales, engineering, design and administration. The MAPAL Group is an international supplier of precision tools for the machining of almost all materials. The family business has 4,850 employees worldwide and sees itself as a technology partner to its customers. Interesting and challenging tasks, good opportunities for development and the attractive working conditions of a modern company are the basis for long-term working relationships. YOUR TASKS:Project management: Prepare and execute comprehensive project plans, ensuring adherence to scope, budget, and timelines. Actively manage projects, updating the management team on progress, and perform risk management to mitigate potential issues. Maintain clear communication with internal teams, external contractors, and stakeholders to ensure successful project completionSales Growth Development: Develop and implement a strategic sales plan to drive growth within the assigned region, achieving or exceeding annual budget targetsCustomer Engagement and Application Development: Partner with customers to identify and generate new applications for the MAPAL product line, presenting and demonstrating value-added solutions to meet their specific needsTechnical Support Coordination: Work closely with MAPAL support teams to troubleshoot and resolve customer challenges, ensuring a seamless customer experienceCustomer Liaison: Serve as the key liaison between the customer, manufacturing, and engineering teams to ensure prompt resolution of delivery, performance, and design-related queries, fostering confidence for future salesTraining and Instruction: Provide instruction and training to customers on the utilization and application of MAPAL tooling to ensure optimal performanceTooling Issue Resolution: Address tooling issues on the customer's shop floor, report findings, and recommend changes as needed to improve outcomes and enhance customer satisfaction YOUR PROFILE:Education and Experience: Equivalent education or training to a 2-4 year degree in a technical discipline, including military or development/pipeline programs. 5-7 years of experience in cutting tooling is preferredWork Ethic and Decision-Making: Self-motivated, with a strong work ethic and the ability to make independent decisions confidentlyOrganizational Skills: Excellent organizational and time management skills, capable of handling multiple tasks efficientlyInterpersonal and Communication Skills: Strong verbal and written communication skills, with the ability to present, persuade, and sell value. Consultative, customer-focused, and solutions-oriented approachCreative Problem Solving: Able to think creatively and develop 'outside-the-box' solutions for client needs and challengesTravel Flexibility: Willingness and ability to travel up to 50% to meet with customers and stakeholders in designated sales regionsBusiness Acuity: Business-minded, with a strong ability to plan and develop strategies while adapting quickly to change in dynamic environmentsCustomer Focus and Teamwork: Customer-centric, with proven ability to work cooperatively in a team environment and maintain strong client relationshipsProject Management and Training: Demonstrated experience in project management, product presentations, and delivering training to both employees and customers. Ability to adapt to evolving business needs and industry developments WEOFFER:Market competitive salaryBenefit eligibility and vesting that start on your 1st day with us! (medical, vision, dental, std, ltd, 401k)Opportunities for career developmentTraining here and abroadTuition reimbursementWellness programs We look forward to receiving your online application in our Career Portal. Telephone: (810) 364-8020 | E-Mail: us_hr@mapal.com www.mapal.com/us MAPAL Inc. | Port Huron, MI Apply in our Career Portal. www.mapal.com MAPAL Dr. Kress KG