State Licensed Patient Support Nurse
A company is looking for a Patient Support Nurse to facilitate patient journeys and provide education and support in a telephonic setting.
Key Responsibilities
Provide education and support to patients, caregivers, and healthcare providers regarding therapeutic areas
Establish and maintain rapport with patients and healthcare providers through telephonic communication
Coordinate financial options and navigate patient account records in a digital CRM
Required Qualifications
AD or Bachelor's Degree in Nursing (BSN, RN) with a valid nursing license in one or more states
Four or more years of nursing experience, with prior telephonic experience preferred
Two or more years of experience in the Psychiatry Therapeutic Area
Knowledge of medical insurance terminology and healthcare billing is a plus
Experience with a digital CRM is required