Community Outreach and Volunteer Coordinator

The Virginia Beach Neptune Festival is seeking an experienced, team-oriented leader to serve as our full-time Community Outreach and Volunteer Coordinator. The Virginia Beach Neptune Festival is an independent 501(c)(3) nonprofit organization, producing more than 40 events per year. With an annual operating budget of $3.1 million, the organization contributes to the charitable, educational, cultural, recreational, and economic development of the Hampton Roads region. Its flagship event, the three-day Neptune Festival Boardwalk Weekend, alone annually generates $26.1 million in total economic impact.Position OverviewThe ideal candidate is outgoing, industrious, and detail-oriented, with proven experience managing both people and projects. Strong candidates will excel at prioritizing multiple tasks, communicating clearly in writing and speech, and working effectively with a wide range of community partners and stakeholders.The Community Outreach and Volunteer Coordinator is responsible for all aspects of our organization’s community engagement and volunteer program. They will oversee the recruitment, placement, and orientation of volunteers, and will be responsible for managing partnerships across the community.The Community Outreach and Volunteer Coordinator reports directly to the President & CEO.Position responsibilities include:Attend community and city meetings as the Festival’s representativeGive presentations about the Festival to community groups as requestedServe as the liaison to the Neptune Festival Grand Parade CommitteeCoordinate the Nonprofit Gateway on the Boardwalk program, connecting with local nonprofit organizations to utilize free space at our Boardwalk Weekend eventEngage in volunteer recruitment initiatives within the community, and develop strategies for volunteer recruitmentManage the volunteer application process, ensuring it is efficient and user-friendlyMatch volunteers to roles best suited to their skills and interestsSchedule, organize, and lead volunteer orientations where applicableClearly communicate with registered volunteers regarding arrivals, duties, and any relevant updates, and maintain communication for the duration of the volunteer experienceOnsite management of volunteers at all Neptune Festival eventsMaintain volunteer records and create volunteer resourcesCreate a positive volunteer experienceOrganize an annual volunteer appreciation eventAssist at all Neptune Festival events as neededRequired Qualifications:Previous experience managing or coordinating people such as office manager, project manager, retail manager, or similarExcellent organizational and time management skills; resourcefulness and creativity in problem-solving; demonstrable proficiency in customer service skillsAbility to effectively communicate and interact via spoken and written words to a wide variety of people and personalitiesProficiency in office software (MS Office Suite) and strong general computer literacyAvailability to work weekends and evenings as requiredThis position routinely lifts and moves materials weighing up to 50 pounds, standing for long periods of time, and occasionally working in an outdoor environment under varying weather conditionsDesired QualificationsExperience in event planning in a nonprofit or large event-driven settingBachelor’s degree or 4+ years of relevant experienceProficiency with administrative tools such as CRM platforms and point of sale systems (Bloomerang, Square, Eventbrite)Basic IT proficiency (basic troubleshooting, basic Microsoft admin management) Requirements for EmploymentCandidates must have clear criminal and driving records and will be required to complete a criminal background check and DMV record review. A valid driver’s license is required.Applicants must be physically able to work outdoors in all weather conditions and meet the physical demands associated with the position, including:Working event days of up to 12 hoursWalking and standing for extended periodsFlexibility to accommodate work related activities on weekdays in addition to occasional weeknights and weekends.How to ApplyApplications will be accepted via EMAIL ONLY. Candidates should submit cover letter and resume to careers@neptunefestival.com, subject “NEPTUNE FESTIVAL COMMUNITY OUTREACH– APPLICANT LAST NAME.”Salary Range:$50,000–$60,000, commensurate with qualifications and experience.