Infrastructure Engineer 3 File Transfer support (FTOS)

Infrastructure Engineer 3 –File Transfer support (FTOS)Location: Charlotte, NC / Minneapolis, MN / Chandler, AZ / Phoenix, AZ / Iselin, NJWork Model: Hybrid (3 Days Onsite / 2 Days Remote)Duration: 24 MonthsWork Type: Contract (Contingent)Positions: 1Hours: 40 Hours per WeekShift Details• Schedule Options:• Standard 8-hour shifts• Shift Timing: Monday – Friday• On-call requirement: YesFTOS / File Transfer support role• Experience with Axway and Connect:Direct (NDM) required• Focus on production support and operationsThe Infrastructure Engineer 3 – FTOS is responsible for supporting file transfer and infrastructure systems, ensuring system stability, performance, and reliability in a production environment.Key ResponsibilitiesPlatform Support• Support Axway and Connect:Direct systems• Monitor file transfers and job executionsIncident Management• Troubleshoot issues and resolve incidents• Perform root cause analysisOperations Support• Monitor alerts and queues• Support batch processing systemsCompliance• Follow operational policies and procedures• Participate in risk and control processesDocumentation• Maintain documentation and runbooksMust-Have Qualifications• 3–5 years of Infrastructure / Operations experience• Experience with Axway (Required)• Experience with Connect:Direct / NDM (Required)• Basic troubleshooting and production support skillsPreferred Qualifications• Experience with monitoring tools• ServiceNow experience• Enterprise environment experienceCore Competencies• Operations support• Troubleshooting• Monitoring• CommunicationWork Environment• Production support environment• Hybrid work modelAdditional Requirements• Must be eligible to work in the US• On-call flexibilityRecruiter Submission Template –Full Name:Degree with Institution and Completion Year:Do you have experience with Axway? (Years):Do you have experience with Connect:Direct / NDM? (Years):Do you have production support experience?Do you have troubleshooting experience?Do you have experience monitoring alerts / batch jobs?Are you comfortable with on-call support?Tentative Start Date:Motivation / Reason for interest in this position:Reason for job change:Contact Number:Email ID:LinkedIn Profile URL:Full Address (City, State):Notice Period / Availability:Work Authorization Status:Expected Hourly Rate on W2:Are you ready to relocate on your own expenses and work Hybrid (3 days onsite) Preferred Work Location (Charlotte / Minneapolis / Phoenix / Chandler / Iselin):?