Full Service Partnership (FSP) Case Manager

Company Description: The INSTITUTE FOR MULTICULTURAL COUNSELING AND EDUCATIONAL SERVICES (IMCES) is a non-profit community clinic established in 1989. IMCES has been operating based on mission and value-driven and outcome-based service delivery to the community since its inception. IMCES provides a spectrum of comprehensive mental health services to underserved/ under-resourced individuals with mental health challenges. Services are designed for children, youth, and adults. Job Description: The Case Manager must have a proven record of experience and skillset in many domains of case management, including some specialty areas such as housing, employment/ job development, rehab, addiction/ substance use, legal, and other resource development. In this role, you will be responsible for managing the day-to-day operations of the FSP Program, ensuring that clients receive high-quality, individualized care and support. This position is intertwined with direct service to clients, carrying a caseload. Key Responsibilities: Ability to manage a team of case managers with different specialty areas with the utmost collaboration, coordination, and leadership skill set to facilitate the best outcome services to clients. Oversee new clients' intake process, ensuring they are promptly connected with appropriate services and resources. Develop and implement individualized treatment plans in collaboration with clients, their families, and other treatment team members. Monitor client progress and adjust treatment plans as necessary to ensure optimal outcomes. Coordinate care with other service providers, including mental health professionals, medical professionals, housing agencies, and social service organizations. Ensure compliance with all relevant regulations and guidelines, including those set forth by regulatory agencies and funding sources. Collect and maintain accurate records of client assessments, treatment plans, progress notes, and other documentation. Participate in program evaluation and quality improvement activities to enhance the effectiveness of the FSP Program. Provide crisis intervention and support to clients as needed, including after-hours support on a rotating basis. Stay informed about developments in the field of mental health and incorporate best practices into program operations. Qualifications: Minimum of 3 years of experience in the mental health field, with a focus on serving individuals with severe mental illness. Familiarity with online health records systems (e.g., EXYM). Previous supervisory experience is strongly preferred. A strong work ethic, organizational skills, and time management skills. Excellent communication skills, both verbal and written. Good understanding of the dynamic of the severely mentally ill (SMI) target population and needs for relevant interventions. Ability to work effectively as part of a multidisciplinary team. Commitment to cultural competence and excellence with sensitivity in working with diverse populations. Application Instructions: To apply for the Full Service Partnership (FSP) Program Coordinator position, please submit a resume, job application, a picture of your degree, and letter of intent outlining your qualifications and interest in the position to Omaro.Abdelrahim@IMCES.org Equal Opportunity Employer: I.M.C.E.S is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or veteran status. Job Type: Full-time Pay: $27.00 - $29.00 per hour Benefits: 403(b) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No nights No weekends Ability to Relocate: Los Angeles, CA: Relocate before starting work (Required) Work Location: In person