Logistics Specialist IV

Please note that this is a contract role providing services to Samsung through external staffing partners of Allegis Global Solutions (AGS). If you are selected for this role, you will be employed by AGS and will not be an employee of SamsungJob Summary:This position plays a critical role in optimizing reverse logistics operations by managing day-to-day rebox activities across multiple warehouse locations while maintaining data integrity and driving operational efficiency. The successful candidate will serve as the operational backbone of the rebox program, coordinating cross-functional activities between warehouse teams, logistics partners, and internal stakeholders to ensure seamless processing of returned inventory. This role requires a hands-on approach to managing warehouse operations, monitoring performance metrics, and resolving operational challenges in real-time. The position demands strong system proficiency, particularly in SAP Warehouse Management System, to maintain accurate inventory records and support data-driven decision-making. Working closely with warehouse leadership and third-party logistics providers, this individual will ensure that rebox operations run smoothly, packaging materials are available when needed, and processing targets are consistently met across all sites.Responsibilities:• Manage day-to-day rebox operations across assigned warehouse locations, ensuring accurate classification, processing, and movement of units• Monitor packaging material availability and coordinate replenishment or transfers to prevent processing delays• Track site-level workload, aging inventory, and non-sellable volumes to ensure timely processing and alignment with weekly targets• Serve as the primary point of contact for warehouse leadership regarding rebox standard operating procedures, escalations, and operational needs• Coordinate cross-functional activities with Quality Control, Logistics, Sales, and third-party logistics partners to resolve discrepancies and maintain operational flow• Analyze daily, weekly, and monthly rebox performance metrics including inventory levels, creation trends, throughput, processing cycle time, and transfer activity• Maintain accurate data records in SAP, WMP, and internal reporting tools with serial-level accuracy and timely updates across all sites• Develop dashboards, trackers, and exception reports to identify variances, bottlenecks, and improvement opportunities• Coordinate stock transfer orders to align packaging availability with rebox requirements across all warehouse locations• Partner with Finance, Sales, Inventory Control, and Reverse Logistics leadership to provide data-driven insights for decision-making• Validate data integrity, reconcile discrepancies, and escalate data anomalies or system errors• Troubleshoot system discrepancies and transactional issues to ensure effective inventory management• Track and resolve shipping, warehouse, carrier, and inventory discrepancies following established guidelines• Generate, analyze, and report key performance indicators for business processes including days of inventory, aged inventory, and shipping activity• Support execution of priority initiatives by aligning warehouse actions to daily and weekly operational goals• Support bi-annual physical inventories completed at warehouse sites across the network• Serve as project coordinator for various operations projects supporting reverse logistics initiatives• Complete SAP WMS new process testing, training, and implementation as necessary• Identify opportunities for system and process training and provide support to completeSkills:• SAP Warehouse Management System experience• Advanced Excel proficiency including pivot tables and VLOOKUP functions• Warehouse operations experience• Strong understanding of the order life cycle as it relates to warehouse, logistics, and supply chain operations• Demonstrated ability to analyze information and recommend appropriate courses of action• Problem-solving skills with ability to work through others for sustainable resolution• Ability to read, prepare, interpret, and understand logistics documentation• Strong data analysis and reporting capabilities from system and non-system sources• Excellent communication skills when interacting with internal and external customers• Ability to exercise judgment within defined practices and policies• General knowledge of logistics operations related to order management and inventory controls• Ability to identify issues within the delivery cycle and make recommendations for resolution• Ability to work within a warehouse environment• Flexibility to work after-hours or weekends as needed• Availability to travel within the United States as requiredPrevious Experience:• Six to eight years of relevant logistics or supply chain experience• Experience with materials management, master scheduling, or production planning• Order management and customer service experience• Experience with inventory management and warehouse operations• Experience working with third-party logistics providersQualifications:• Bachelor's degree in Supply Chain Management or related field preferred• Minimum six to eight years of relevant experience with a Bachelor's degree• Minimum seven to eight years of relevant experience without a college degreeAdditional Details:Location: Santa Ana, CADuration:12 MonthsPay Range*: $35-$40Weekly Schedule: 40 hoursJob Status: Non-ExemptApplication Deadline: 04/27/2026This role is eligible for the following benefits:Medical, dental & visionHospital plans401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available (USA)Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)Company paid short and long-term disabilityHealth & Dependent Care Spending Accounts (HSA & DCFSA)Employee Assistance ProgramTime Off/Leave(PTO, Allegis Group Paid Family Leave, Parental LeaveBenefits are subject to change and may be subject to specific elections, plan, or program terms.Existing Vacancy: This posting is for an available positionAGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring.